Summary
Overview
Work History
Education
Skills
Timeline
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Sungjea Cho

Jersey City,NJ

Summary

Software engineer with 6+ years of experience building scalable, distributed systems

Overview

7
7
years of professional experience

Work History

Software Engineer

Microsoft
01.2022 - Current
  • Led design and implementation of two core APIs for Azure Help + Support case creation, enhancing ticket precision and customer satisfaction across key workflows
  • Designed and implemented a caching layer for quota-based ticket workflows, reducing P95 latency by ~45%
  • Built and deployed a secure, message-driven microservice using Azure Service Bus to synchronize data across public and government clouds, enabling chat ticket creation for sovereign tenants
  • Led team-wide migration from PAT-based GitHub authentication to GitHub Apps, significantly strengthening security for all microservices
  • Designed and launched a usage-based VM savings recommendation feature for Azure Advisor, helped customers identify up to 30% in potential cost savings
  • Completed on-call and deployment rotations, swiftly diagnosing and resolving production issues to maintain service availability and reliability

Software Developer

Barclays
02.2019 - 12.2021
  • Led the design and implementation of a chatbot that improved business functionalities for the firm's credit risk team, saving approximately 23 man-hours monthly
  • Designed and developed a microservice for electronic trading simulation which reduced testing time by 30%

Technology Summer Analyst

Barclays
06.2018 - 08.2018
  • Developed a Java application to measure the performance of an order matching engine

Education

Bachelor of Arts - Computer Science

New York University
New York, NY

Skills

  • Languages: Java, C#, JavaScript, TypeScript, C, C
  • Frameworks & Libraries: React, NET, Nodejs, EJS
  • Databases: MySQL, PostgreSQL, NoSQL, Cassandra, DynamoDB
  • Cloud & DevOps: Azure, AWS, Kubernetes, Docker, CI/CD Pipelines, Blob Storage, CDN
  • Architecture & Systems: Microservices, RESTful API Design, GraphQL, gRPC, Message Queues (Azure Service Bus, Kafka), Caching (Redis), System Design, Distributed Systems, Scalability, Concurrency, Object-Oriented Design
  • Tools & OS: Git, GitHub, Linux, MacOS, Windows, Visual Studio, Visual Studio Code, IntelliJ

Timeline

Software Engineer

Microsoft
01.2022 - Current

Software Developer

Barclays
02.2019 - 12.2021

Technology Summer Analyst

Barclays
06.2018 - 08.2018

Bachelor of Arts - Computer Science

New York University

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Sungjea Cho