Sungmin Lee
Kansas City,MO
Overview
2
2
years of professional experience
Work History
Land Worker
Dan
Kansas City, MO
06.2024 - 08.2024
- Developed and implemented safety protocols to ensure compliance with health and safety regulations.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Investigated potential problems or discrepancies during production runs and took corrective action when necessary.
Team Member
Jimmy John's
Kansas City, MO
01.2024 - 05.2024
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
Team Member
Smoothie King
Kansas City, MO
06.2023 - 08.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Busser
Olive Garden
Kansas City, MO
06.2022 - 02.2023
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
Education
Bachelor's - Business
Washington University in St Louis
St. Louis, MO05-2028
High School Diploma -
North Kansas City High School
Kansas City, MO05-2024
Skills
- Customer Service
- Work planning and scheduling
- Preventive Maintenance
- Safety and compliance
- Crew support
- Maintenance understanding
- Project assessments
- Customer Relations
- Budgeting and finance
- Hardworking and Responsible
- Dependable and Hardworking
- Analytical
- Team building
- Multitasking
- Planning
- Conflict Resolution
Languages
English
Professional
Korean
Professional
Accomplishments
- IBCP Diploma
Affiliations
- Soccer
- Gaming
- Traveling
- Ping Pong
- Reading
Timeline
Land Worker
Dan
06.2024 - 08.2024
Team Member
Jimmy John's
01.2024 - 05.2024
Team Member
Smoothie King
06.2023 - 08.2023
Busser
Olive Garden
06.2022 - 02.2023
Bachelor's - Business
Washington University in St Louis
High School Diploma -
North Kansas City High School