SunHee Moon
Chicago,IL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
Advanced Implant Dentistry & MedSpa of North Shore
06.2018 - 10.2022
- Clinical Support: Collaborated with medical teams during various procedures, ensuring efficient care delivery.
- Patient Education: Guided patients on postoperative care and home-care protocols.
- Infection Control: Maintained strict sterilization standards for optimal safety.
- Administrative Tasks: Handled scheduling, billing, and comprehensive record-keeping.
- Patient Documentation: Recorded vital medical history and signs for accurate treatment planning.
- Procedure Prep: Positioned patients for procedures, ensuring safety and comfort.
Optician
Dempster Eye Care
08.2015 - 05.2018
- Customer Engagement: Prioritized positive patient experiences.
- Administrative Efficiency: Handled appointments and insurance verifications.
- Diagnostic Expertise: Performed optical tests and offered patient training.
- Operational Management: Oversaw facility operations to ensure efficiency.
- Patient Consultation: Guided on medical equipment choices and provided educational support.
- Insurance Navigation: Clarified insurance details to assist patients in making informed decisions.
Server
Nikko Sushi
05.2012 - 04.2015
- Managed orders and payments, professionally handled customer issues.
- Provided excellent customer service, ensuring guest satisfaction.
- Maintained cleanliness and organization, following health and safety guidelines.
Server
Red Mango
06.2010 - 04.2012
- Efficiently processed customer orders and managed transactions, ensuring positive and swift service experience.
- Delivered outstanding service by promptly addressing any customer inquiries or concerns, contributing to welcoming environment.
- Kept service and dining areas tidy and compliant with health standards, promoting safe and pleasant atmosphere for customers.
Education
Bachelor of Science - Nursing
Chamberlain University College of Nursing
Chicago, IL12.2023
Bachelor of Science - Biology
University of Illinois At Chicago
Chicago, IL08.2015
Skills
- Patient Care & Support
- Infection Control & Sterilization
- Radiography & X-Ray Safety
- Medical Records & Electronic Charting
- Insurance & Billing Management
- Proficient in MS Office (Excel, PowerPoint, Word)
- Fluent in English and Korean
Accomplishments
- Shining Star Award (Compassion), Chamberlain University, 2023
- Academic Scholarship, Korean Nurse Association of Chicago, 2023
- The Sigma Theta Tau International Honor Society of Nursing
- Academic Scholarship, First Korean United Methodist Church, 2010
Experience
Northwestern Memorial Hospital, Gynecology/Oncology Unit, Chicago, IL
- Assisted in creating care plans for patients with the guidance of a preceptor, focusing on effective, personalized strategies.
- Supported patients and families, providing comfort and addressing concerns.
- Monitored patient conditions, documented vital signs, and reported changes promptly.
- Observed diagnostic tests and medical procedures to enhance nursing skills.
- Performed nursing tasks like vital sign checks, wound care, medication administration, and assisted with daily living activities to aid patient recovery.
Rush Hospital, Telemetry Unit, Oak Park, IL
- Monitored cardiac patients using telemetry under supervision.
- Provided bedside care, including vital signs and medication administration.
- Supported patients and families with information and emotional care.
- Learned to interpret telemetry data for cardiac event identification.
Ascension Alexian Brothers, Labor & Delivery Unit, Elk Grove, IL
- Observed multiple cesarean and vaginal births, gaining insight into birthing processes.
- Provided post-partum care, including monitoring vital signs, uterine massage, and watching for recovery complications.
- Assisted in feeding pre-mature neonates and performed assessments in the mother-baby unit.
Presence Saint Francis Hospital, Medical/Surgical Unit, Evanston, IL
- Engaged in comprehensive care practices for patients in the Medical/Surgical Unit, enhancing my understanding of post-operative and medical management.
- Assisted in wound care procedures, medication administration, and post-surgical monitoring, contributing to patient healing and recovery.
Activities
- Northfield Presbyterian Church, Volunteer, July & August 2023
- First Korean United Methodist Church (FKUMC), Praise Team, Team Member, November 2008-2017
- First Korean United Methodist Church (FKUMC), Young Adult Group, Vice President, March 2013-2015
- First Korean United Methodist Church (FKUMC), Mission Trip to South Korea, July 2014
- First Korean United Methodist Church (FKUMC), Mission Trip to Mexico, June 2011
- Center for Seniors, Chicago, Volunteer, September 2009
Certification
- American Heart Association BLS/CPR/AED (Expires: 03/2025)
Timeline
Patient Care Specialist
Advanced Implant Dentistry & MedSpa of North Shore
06.2018 - 10.2022
Optician
Dempster Eye Care
08.2015 - 05.2018
Server
Nikko Sushi
05.2012 - 04.2015
Server
Red Mango
06.2010 - 04.2012
Bachelor of Science - Nursing
Chamberlain University College of Nursing
Bachelor of Science - Biology
University of Illinois At Chicago
- American Heart Association BLS/CPR/AED (Expires: 03/2025)
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