Summary
Overview
Work History
Education
Skills
Certification
Valedictorian 2020
Timeline
Generic

Suni Rust

Norfolk,VA

Summary

Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Medical Assistant/Office Manager

Because We Care II Inc.
06.2023 - 10.2023
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Addressed and remedied all patient or team member issues.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Created and implemented organizational policies and procedures.
  • Oversaw accounting, budgeting, and financial reporting.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.

Lead Medical Assistant

Tidewater Psychotherapy Services
04.2022 - 12.2022
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared and administered medications to alleviate patient symptoms.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.

Medical Assistant

Aerotek/EVMS
01.2022 - 03.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

CNA/Administrative Assistant

Hope In Home Care
02.2000 - 06.2014
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.

Education

CMA - Medical Assisting

Medical Response Insitute
Winchester, TN
11.2020

Skills

  • HIPAA Compliance
  • Phlebotomy
  • Inventory Management
  • Procedure Assistance
  • Patient-Focused Care
  • Medical Terminology
  • Patient Flow Management
  • Data Entry
  • Patient Scheduling
  • Medical Office Administration
  • Electronic Health Records
  • Dementia and Alzheimer's Knowledge
  • EMR / EHR
  • Trustworthy Companion
  • Specimens Collection and Processing
  • Vital Sign Monitoring

Certification

  • Certified Medical Assistant
  • Phlebotomy Tech
  • Validictorian

Valedictorian 2020

Graduated as Valedictorian out of a class of 115

Timeline

Medical Assistant/Office Manager

Because We Care II Inc.
06.2023 - 10.2023

Lead Medical Assistant

Tidewater Psychotherapy Services
04.2022 - 12.2022

Medical Assistant

Aerotek/EVMS
01.2022 - 03.2022

CNA/Administrative Assistant

Hope In Home Care
02.2000 - 06.2014

CMA - Medical Assisting

Medical Response Insitute

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Suni Rust