SUNIDA INFAHSAENG MS, RDN, CSSGB
Trumbull,CT
Summary
Results-driven leader with a proven track record in enhancing productivity and efficiency through streamlined processes. Expertise in waste reduction and continuous improvement methodologies leads to significant workflow optimization. Strong leadership and problem-solving skills foster effective team collaboration and successful project outcomes. Dedicated to achieving operational excellence and delivering measurable business improvements. What's most important to me is for my teams to feel valued, engaged, and invested in the shared vision. I believe that we can only give what we have, so I work every day on myself to ensure I have enough to give to those I serve.
Overview
20
20
years of professional experience
1
1
Certification
Work History
H3W Lean Facilitator
St. Vincent’s Medical Center
Bridgeport, CT
01.2024 - Current
- Facilitate H3W Lean methodology to improve operational efficiency, quality outcomes, and patient experience.
- Coach leaders and teams through structured problem-solving and workflow redesign.
- Lead Kaizen events, value stream mapping, and rapid improvement workshops.
- Facilitate strategy planning and deployment across the region.
- Develop curriculum and teach H3W Lean White Belt Certification courses.
- Supported Bronzing of seven departments and Silver achievement for two departments.
- Support continuous improvement across clinical and non-clinical teams.
- Serve as leader for multiple committees, including Regional and CPO Well-Being Committees and Medical Mission.
Adjunct Professor
University of New Haven
New Haven, CT
01.2020 - Current
- Deliver online and in-person Nutrition & Health courses.
- Assess student performance through exams, assignments, and projects.
Senior Director, Food & Nutrition Services
Hartford Hospital
Hartford, CT
06.2022 - 01.2024
- Oversaw a $10M+ enterprise with 13 managers and 200 staff.
- Implemented Lean principles to streamline operations and improve patient service.
- Directed recruitment, onboarding, training, job design, and succession planning.
- Managed performance appraisal systems and accountability structures.
Director of Nutrition
Compass One – Morrison Healthcare / St. Vincent’s Medical Center
, CT
12.2020 - 06.2022
- Oversaw Clinical Nutrition inpatient/outpatient programs across Fairfield Region.
- Developed outpatient services at Westport Spine & Wellness Center.
- Led IDDSI transition and patient menu redesign for Hartford Healthcare.
- Business owner for Epic EMR transition, including billing and scheduling.
- Mentored RDs and students; expanded academic affiliations.
Director of Nutrition
TouchPoint Support Services / St. Vincent’s & St. Mary’s
Bridgeport, CT
02.2017 - 12.2020
- Directed Clinical Nutrition across inpatient, outpatient, and long-term care.
- Implemented Catering to You and Computrition Bedside Connect technology.
- Enhanced Cerner OneChart functionality and patient menu redevelopment.
- Established dietetic internship partnerships with University of New Haven and Morrison Healthcare.
Clinical Nutrition Manager
St. Vincent’s Medical Center
Bridgeport, CT
03.2012 - 02.2017
- Managed clinical RDs, hospitality ambassadors, and call center staff.
- Led malnutrition initiative to improve assessment and coding, and documentation training.
- Developed new Outpatient Oncology nutrition program servicing Radiation Oncology and Infusion Services.
- Successful implementation of new Cerner EMR system in May 2014, coordinated HL7 interface project to nutrition software program.
- Prepared department for successful Joint Commission surveys February 2014, 2017, and 2019.
- Trained and transitioned associates to web-based HR, benefits and payroll systems September 2013 and October 2019.
- Supported opening of new retail venue June 2015.
- Developed clinical nutrition content for Quinnipiac University School of Medicine courses as part of new hospital partnership.
- Provided support and associate training on monthly safety, regulatory training and competencies; Managed payroll and scheduling; Managed financial reporting within E-finance.
Clinical Nutrition Manager and Acting Director
Dominican Hospital, Dignity Health
Santa Cruz, CA
09.2009 - 02.2012
- Managed all aspects of operation, including clinical nutrition, patient services, production, retail, and sanitation.
- Designed and launched the Hospitality Ambassador Program.
- Implemented new menu cycles and redesigned floor stock and billing systems.
- Prepared departments for CMS and TJC surveys.
Lead Dietitian
Sutter Solano / Lead Clinical, Solano Medical Center
Vallejo, CA
05.2007 - 08.2009
Clinical Nutrition Manager
Silver Hill Hospital
New Canaan, CT
04.2006 - 04.2007
Education
M.S. - Applied Physiology & Nutrition
Teachers College, Columbia University
01.2009
Dietetic Internship -
Yale–New Haven Hospital
01.2003
B.S. - Food & Nutrition
Marymount College
01.2002
Skills
- Organizational planning
- Talent development
- Performance management and improvement
- Budget management and optimization
- Lean and H3W methods
- Project management
- Regulatory compliance
- Clinical nutrition program development
- Epic and Cerner systems
- HL7 integration and Computrition software
- Menu and database management
- Relationship building
- Coaching and Facilitation
- Change management strategies
- Employee engagement initiatives
Affiliations
- Academy of Nutrition and Dietetics, 2000
- Connecticut Academy of Nutrition and Dietetics, 2012
Certification
• Certified Six Sigma Green Belt (CSSGB), ASQ, 26360
• Registered Dietitian Nutritionist (RDN), 921776
• ServSafe Certified
• H3W Leadership Behaviors Certified Trainer, Hartford HealthCare, 05/01/21, 05/01/22
• Registered Dietitian Nutritionist (RDN), 921776
• ServSafe Certified
• H3W Leadership Behaviors Certified Trainer, Hartford HealthCare, 05/01/21, 05/01/22
Timeline
H3W Lean Facilitator
St. Vincent’s Medical Center
01.2024 - Current
Senior Director, Food & Nutrition Services
Hartford Hospital
06.2022 - 01.2024
Director of Nutrition
Compass One – Morrison Healthcare / St. Vincent’s Medical Center
12.2020 - 06.2022
Adjunct Professor
University of New Haven
01.2020 - Current
Director of Nutrition
TouchPoint Support Services / St. Vincent’s & St. Mary’s
02.2017 - 12.2020
Clinical Nutrition Manager
St. Vincent’s Medical Center
03.2012 - 02.2017
Clinical Nutrition Manager and Acting Director
Dominican Hospital, Dignity Health
09.2009 - 02.2012
Lead Dietitian
Sutter Solano / Lead Clinical, Solano Medical Center
05.2007 - 08.2009
Clinical Nutrition Manager
Silver Hill Hospital
04.2006 - 04.2007
M.S. - Applied Physiology & Nutrition
Teachers College, Columbia University
Dietetic Internship -
Yale–New Haven Hospital
B.S. - Food & Nutrition
Marymount College