Experienced professional with strong skills in customer service and operational efficiency. Proven track record in team leadership and safety compliance, ready to enhance organizational performance.
Overview
23
23
years of professional experience
Work History
uber driver
Uber
Grayson, Georgia
2023.01 - Current
Provided safe and efficient transportation to passengers in various locations.
Maintained vehicle cleanliness and ensured proper functioning of all systems.
Assisted passengers with luggage and special needs during rides.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Maintained strict compliance with safety rules for passenger and driver protection.
Material Handler
TRC Staffing
Duluth, Georgia
2022.06 - 2022.09
Efficiently operated forklifts to move materials within warehouse, ensuring smooth workflow.
Loaded and unloaded shipments safely to maintain consistent operations.
Received and distributed incoming materials to designated areas accurately.
Packed merchandise into boxes for safe shipment preparation.
Reported equipment malfunctions or damages promptly to avoid disruptions.
Supported warehouse personnel in efficiently completing tasks.
Performed cycle counts regularly to ensure inventory accuracy.
Transported hazardous materials safely, following established protocols.
owner
neils mart
Jonesboro, Georgia
2018.01 - 2022.01
Managed daily operations and inventory for a busy local grocery store.
Trained and supervised staff to ensure exceptional customer service standards.
Implemented efficient inventory management systems to reduce waste and increase turnover.
Maintained relationships with existing clients by providing superior customer service.
Managed daily operations of business, including hiring and training staff.
Created marketing campaigns to attract new customers.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Owner
Discount Grocery
Tucker, Georgia
2014.02 - 2017.01
Managed daily operations and logistics for local retail business.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Implemented inventory management strategies to optimize stock levels and reduce waste.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Provided direction and guidance to employees.
Developed marketing strategies to enhance brand visibility and customer engagement.
Coordinated community outreach events to promote business awareness.
manager
CITGO
Decatur, Georgia
2009.03 - 2013.12
Led team in implementing safety protocols and compliance measures.
Managed daily operations to ensure efficient workflow and productivity.
Collaborated with cross-functional teams to align objectives and initiatives.
Evaluated performance metrics to identify areas for improvement and optimization.
Trained employees on additional job positions to maintain coverage of roles.
flour mill supervisor
California Cereal Products
Oakland, California
2003.03 - 2004.11
Supervised daily operations of the milling process to ensure efficiency.
Trained and mentored team members on safety and operational procedures.
Coordinated maintenance schedules for machinery to minimize downtime.
Monitored product quality and consistency throughout the production cycle.
Implemented process improvements to enhance workflow and productivity.
Facilitated team meetings to discuss production goals and address concerns.
Identified areas where improvements can be made in terms of safety, efficiency, cost savings.
Ensured that product quality met customer requirements and specifications.
Investigated incidents involving accidents or injuries occurring within the plant premises.
Trained employees in safe operation procedures as well as proper use of tools and equipment.
Reviewed work orders for accuracy prior to releasing them into production.
Scheduled periodic inspections of machinery components for wear or damage.
Assisted in troubleshooting mechanical problems that arise on the shop floor during operations.
Directed and coordinated activities of workers engaged in operating, setting up, adjusting, and repairing milling machines.
Implemented process improvements that increased efficiency by 15%.
Maintained accurate records of production output, downtime, and materials used.
Operated machines at flour mill to grind, sift, bleach and enrich corn and wheat to make flour.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.