Hi, I’m
Sunil Rijal
Mason,USA
Summary
Technically skilled professional with a bachelor's in Computer Information Systems and extensive experience in process optimization, data management, and team leadership. Proven ability to identify inefficiencies, develop effective solutions, and ensure compliance with operational standards. Skilled in troubleshooting systems, managing data workflows, and providing support for operational needs. Excited to leverage technical knowledge and problem-solving abilities in an Identity and Access Management role.
Overview
9
years of professional experience
Work History
Advics
CMM Operator / Lead Trainee
05.2023 - Current
Job overview
- Conduct inspections of automotive brake parts, ensuring accuracy through detailed CMM (Coordinate Measuring Machine) measurements.
- Analyze and interpret CMM data to identify abnormalities, report findings, and maintain compliance with quality standards.
- Ran multiple CMM machines simultaneously to increase production capacity.
- Trained new team members on proper use and care of CMM equipment, fostering a culture of safety and proficiency.
- Identified opportunities for process improvement through analysis of measurement data and implemented corrective actions when necessary.
- Support team operations by training operators, troubleshooting equipment, and resolving production issues.
- Utilize Plex and MyAdvics WebApp for production data tracking, reporting, and documentation.
National Home Care
Office Manager
10.2018 - 02.2023
Job overview
- Verified timesheets, processed payroll, and resolved discrepancies by coordinating with staffs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Designed a database-driven website using Visual Studio to streamline data management for clients and employees (project paused due to relocation).
Meijer
Office Managerial Personal
03.2016 - 04.2021
Job overview
- Led production lines to ensure food items (e.g., salads) met quality and labeling standards.
- Automated the production sheet creation process by developing an Excel-based formula, reducing a 1.5-hour task to a simple copy-paste operation.
- Managed shipping, receiving, and inventory processes to support uninterrupted production workflows.
- Trained team members in operations and ensured compliance with best practices.
- Utilized Plex for inventory management, production tracking, and reporting.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Education
Davenport UniversityLansing, MI
Bachelor of science from Computer Information Systems
05-2021
University Overview
- 4 GPA
- summa cum laude graduate
Skills
- Plex
- Visual Studio, Eclipse
- Database Management
- CMM Reporting
- Troubleshooting
- Process improvement
- Workflow automation
- Data analysis capabilities
- Problem-Solving
- Process Optimization
- Automation
- Continuous improvement mindset
- Reporting
- Team Leadership
- Training
- Time management
- Software knowledge
- Advanced Excel knowledge
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Limited Working
Timeline
CMM Operator / Lead Trainee
Advics
05.2023 - Current
Office Manager
National Home Care
10.2018 - 02.2023
Office Managerial Personal
Meijer
03.2016 - 04.2021
Davenport University
Bachelor of science from Computer Information Systems
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