SUNILDA TAVAREZ
The Bronx,NY
Summary
Customer service-oriented with over 10 years of experience. Excellent communication, hardworking, multitasking skills with observant nature, strong safety focus, and ready to achieve company goals.
Overview
15
15
years of professional experience
Work History
Shopper
Instacart
03.2021 - Current
- Satisfied customers with quick accurate service.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly higher tips.
- Listening to customers needs to identify and recommend optimal Product or Service selections.
Transportation Driver
Uber
08.2016 - 06.2023
- Upheld high standards of professionalism and discretion when working.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
Customer Service Officer
Guardian Service Industries Inc
12.2013 - 07.2016
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Security Supervisor
ABM Industries Inc
07.2008 - 12.2013
- Prepared and submitted reports to keep management informed of security activities and developments.
- Recorded incident reports with detailed accounts of occurrences.
Education
GED -
Vive School
New York, NY01.2023
Skills
- Friendly, positive attitude, time management, and leadership
- Hard-working and reliable; interact well with co-workers and public; quick to learn
- Strong organizational and analytical skills
- Fluent in both English and Spanish
Timeline
Shopper
Instacart
03.2021 - Current
Transportation Driver
Uber
08.2016 - 06.2023
Customer Service Officer
Guardian Service Industries Inc
12.2013 - 07.2016
Security Supervisor
ABM Industries Inc
07.2008 - 12.2013
GED -
Vive School
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