Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Quality Assurance Manager
Reliance Retail Limited
09.2021 - 08.2023
Responsible for maintenance of the Inventory using SAP
Collaborated with cross-functional teams to address and prevent quality-related risks.
Navigating SAP to manage all aspects of the Distribution Center comprehensively.
PO Creation, Billing for sale orders, Inventory Management
Continuously liaising with clients to guarantee timely delivery of purchase orders within the designated timeframe.
Create Physical Inventory document with respect to storage locations
Generating and analyzing the reports within SAP system
Strong professional knowledge on MS Excel in order to maintain daily reports and data validation
Created a diverse range of customized Microsoft Power BI dashboards, Excel sheets, and visualizations, contributing to the delivery of insightful and actionable analytics
Associate
Delhivery Private Limited
01.2021 - 09.2021
Reduce the customer escalations by ensuring continuous flow of the shipments within the network
Analyzing the data and maintaining it for the weekly review
Presentation of the analyzed data to higher management by using visualization tools
Payment Issues, Regulatory Issues, Inbound Logistics and Outbound Logistics
Customer and Social Media Escalations resolution
Delivered exceptional level of service to each customer by listening to concerns and answering questions
Identify and develop metrics to best manage the organization.