Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunita Maraj

MARLBOROUGH,MA

Summary

Focused Memory Care Director with a background spent maintaining a homelike setting for patients with varying degrees of memory loss. A highly collaborative individual with skills in scheduling, consistent communication with patients' family members and recruiting top talent. Offering quality service understanding and knowledge of federal and state regulations.

Overview

7
7
years of professional experience

Work History

Mind and Memory Care Director

The Branches Of MArlboro
09.2021 - 10.2023
  • Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
  • Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
  • Conducted tours of facility to prospective residents and families.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Resident Care Coordinator

The Branches Of Marlboro
09.2020 - 09.2021
  • Hired and trained new staff members on facility policies, patient care and medicine distribution.
  • Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
  • Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
  • Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Monitored and assisted residents through individual service plans.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Lead Home Health Aide

The Commons In Lincoln
08.2016 - 09.2020
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Followed nutritional plans to prepare optimal meals.
  • Developed rapport to create safe and trusting environment for care.
  • Provided direct personal care and administrative services to clients.

Education

No Degree - Associate in Healthcare

Quinsigamond Community College
Worcester, MA

High School Diploma -

Assabet Valley Regional Technical School
Marlborough, MA
06.2001

Skills

  • Hazard Elimination
  • Client Advocacy
  • Service Quality
  • Recognition Programs
  • Leadership Development
  • Team Meeting Management
  • Staff Development
  • Family Support
  • Supervising Residents
  • Coaching Leadership
  • Recruiting and Hiring
  • Budgeting Oversight
  • HIPAA Guidelines
  • Individualized Care Plans
  • Compliance Oversight
  • Activity Scheduling
  • Care Evaluations
  • Staff Scheduling

Timeline

Mind and Memory Care Director

The Branches Of MArlboro
09.2021 - 10.2023

Resident Care Coordinator

The Branches Of Marlboro
09.2020 - 09.2021

Lead Home Health Aide

The Commons In Lincoln
08.2016 - 09.2020

No Degree - Associate in Healthcare

Quinsigamond Community College

High School Diploma -

Assabet Valley Regional Technical School
Sunita Maraj