Summary
Overview
Work History
Education
Skills
Timeline
RESPONSIBILITES
LEADERSHIP ACCOMPLISHMENTS
Additional Accomplishments
Generic
Sunitha Mushini

Sunitha Mushini

Colorado Springs,CO

Summary

I am a motivated IT manager and change agent with a proven track record of driving high-value business outcomes through strategic leadership and innovation. My growth-oriented leadership style emphasizes learning agility and the creation of self-sustaining Agile and Lean teams that deliver customer-focused value. With expertise in technical, business acumen, and project management, I have successfully driven cross platform initiatives. I excel in fostering IT-business partnerships, executing strategic objectives, and developing future talent. I am excited about the IT GM opportunity to bring my skills and experience to the organization and contribute to its continued success.

Overview

27
27
years of professional experience

Work History

IT Delivery Manager

Progressive Insurance Company (ASI – Property IT)
05.2023 - Current

IT Service Manager

Progressive Insurance Company (External Data)
02.2018 - 05.2023

MEDGE participant

Progressive Insurance Company (ETS – Service Desk)
08.2016 - 02.2018

Application Programmer Lead

Progressive Insurance Company (CL, Claims)
08.1999 - 08.2016

Consultant for Progressive Insurance Company

Computer Horizon
10.1998 - 08.1999

Education

Master of Science - Computer Science

CHAITANYA POST GRADUATE COLLEGE
INDIA

Skills

  • Strategic leadership and drive for results
  • Coaching and developing others
  • Facilitating transformational change
  • Effective cross team collaboration
  • Building partnership and high impact communication
  • Creating an inclusive environment
  • Risk mitigation and management
  • Data driven and Lean leadership mindset
  • Advanced problem-solving skills

Timeline

IT Delivery Manager

Progressive Insurance Company (ASI – Property IT)
05.2023 - Current

IT Service Manager

Progressive Insurance Company (External Data)
02.2018 - 05.2023

MEDGE participant

Progressive Insurance Company (ETS – Service Desk)
08.2016 - 02.2018

Application Programmer Lead

Progressive Insurance Company (CL, Claims)
08.1999 - 08.2016

Consultant for Progressive Insurance Company

Computer Horizon
10.1998 - 08.1999

Master of Science - Computer Science

CHAITANYA POST GRADUATE COLLEGE

RESPONSIBILITES

  • Spearheaded the creation of Vision, Mission, and OKRs for a Property IT organization consisting of 80+ team members, ensuring alignment with business strategies, and driving progress toward strategic goals.
  • Championed organizational change management (OCM) strategies to advance Property IT platforms and navigate org-level transformations effectively.
  • Built and led a high-performing team as a Delivery Manager, achieving rapid mastery of product delivery processes and delivering complex rate revisions with outstanding quality.
  • Leveraged a metrics-driven approach to lead Defect Trend Analysis, collaborating with multiple leaders to identify risk areas and enhance the quality of product revisions.
  • As a LEAN advocate, successfully influenced the adoption of Lean practices across Property IT and other platforms, establishing key ceremonies and scaling agile frameworks such as Scrum of Scrums and PI Planning.
  • Dedicated to coaching and mentoring team members, peers, and future leaders across the IT organization, fostering growth and development within the organization.

LEADERSHIP ACCOMPLISHMENTS

  • Driving Results – Successfully led the delivery of a high-impact project in ExD, achieving over $100M+ in ROI. Led cross-platform collaboration, integrated vendor teams, and partnered with Scrum Masters and business stakeholders to drive strategic alignment, optimize execution, and deliver transformative business value.
  • Customer-Centric Process Improvement: Conducted Voice of Customer (VOC) exercises with multiple organizations to identify process improvements. Developed and implemented action plans based on feedback and pain points.
  • Emotional Intelligence and Agile Leadership: Partnered with business leaders to conduct EQ learning sessions across CCCX organization, strengthening servant leadership as the organization transitioned to Agile methodologies.
  • Leadership Development and Talent Retention: Designed an organizational leadership development program aimed at retaining future leaders, focusing on skills to foster an inclusive culture.
  • IT DEI Council Sponsorship Initiative Led IT DEI Council initiative to highlight the critical role of sponsorship in leadership development. Engaged executive leaders in impactful discussions, earning recognition from the IT DEI council with the prestigious "Floee" award for driving enterprise-wide impact.
  • Former Executive Board member of AA.Net
  • Served as Toastmasters club President and Area Director for clubs in Colorado.

Additional Accomplishments

  • ERG Board member
  • MEDGE Alumni – coaching and mentoring multiple MEDGE/Non MEDGE leaders and upcoming leaders.
  • Created PL IT MEDGE Guidance Committee
  • LEAD IT Alumni
  • IT DEI council member
  • President and Area Director for Toastmasters clubs.