Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sunje Kim

Irvine,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

MES Consultant

Enhanced Information Solutions
10.2021 - Current
  • Use coordination and planning skills to achieve results according to schedule
  • Design and develop Manufacturing Execution System (MES) to convert paper batch record processes to electronic
  • Collaborate cross-functionally with Quality, Validation, Manufacturing, and IT to define validation requirements
  • Provide expertise in electronic systems to create Standard Operating Procedures (SOPs)
  • Assist in integration of Level 2 interfaces such as SAP and OSI PI with MES
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Client Advisor

Tiffany & Co.
10.2022 - 10.2023
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Guided and found the perfect piece for clients by uncovering their interests
  • Followed up with clients regularly to maintain a good client relationship
  • Upsold high-profit items to enhance sales numbers
  • Assisted Ops team in various tasks such as quickly and efficiently stocking inventory, ticketing items, taking in clients' jewelry for servicing, and cleaning jewelry for clients
  • Performed cleaning of jewelry in case-lines to ensure the jewelry was maintained to pristine condition for selling.

Sales Associate

Bath and Body Works
11.2020 - 05.2022
  • Assisted average of 45 customers per day by uncovering their needs, finding items, and providing recommendations for products
  • Stocked, replenished, and organized inventory in an efficient manner
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Operated cash register with accuracy and efficiency
  • Engaged with customers during checkout to ensure satisfaction
  • Maintained cleanliness of cash wrap
  • Performed multiple floor sets
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Increased sales by offering advice on purchases and promoting additional products
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Process Engineer

Kite Pharma
04.2020 - 10.2021
  • Communicated closely with cross-functional teams to execute cutover plans and ensure successful implementation of MES projects
  • Provided frontline support to ensure that problems are resolved in a quick and timely manner
  • Mentored members of the MES team and participated in Mentorship program
  • Worked closely with Manufacturing to receive feedback on areas of improvement
  • Owned and authored multiple deviations, Change Controls, and Impact Assessments for anything related to MES
  • Provided training site-wide to ensure successful implementation of MES.

Manufacturing Specialist

Kite Pharma
01.2018 - 04.2020
  • Maintained primary cell cultures of human T-cells as part of the manufacturing process for a CAR-T cell therapy
  • Experience working in a BSL2 facility
  • SME for several different equipment
  • Created and revised Standard Operating Procedures for manufacturing use and for implementation of EBR
  • Employee Health and Safety Representative for Manufacturing.

Education

Certificate - Biotechnology Engineering

University of California Los Angeles
Los Angeles, CA
06.2022

Bachelor of Science - Biochemistry, Biology

Hofstra University
Hempstead, New York
05.2017

Skills

  • Proficient with Microsoft Office
  • Continuous Improvement
  • Responsible, diligent, efficient, adaptable
  • Excellent communication skills
  • Quick learner
  • Customer Needs Assessment

Languages

English
Native or Bilingual
Korean
Full Professional

Timeline

Client Advisor

Tiffany & Co.
10.2022 - 10.2023

MES Consultant

Enhanced Information Solutions
10.2021 - Current

Sales Associate

Bath and Body Works
11.2020 - 05.2022

Process Engineer

Kite Pharma
04.2020 - 10.2021

Manufacturing Specialist

Kite Pharma
01.2018 - 04.2020

Certificate - Biotechnology Engineering

University of California Los Angeles

Bachelor of Science - Biochemistry, Biology

Hofstra University

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Sunje Kim