Sunmi Cunningham
Kannapolis,NC
Summary
Dynamic Critical Care Registered Nurse with 3+ years of experience. Adept at collaborating with interdisciplinary medical teams. Dedicated to delivering premium patient care to help improve the lives of patients with an enthusiasm to support and maintain an atmosphere of teamwork.
Overview
12
12
years of professional experience
Work History
CVICU Staff Nurse
Wake Forest Baptist Medical Center
03.2020 - Current
- Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
- Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease and cardiac dysrhythmia.
- Conducted initial assessments, documented findings in patient records and notified physicians of abnormal findings.
- Administered medication, pain management and analysis of patient responses to interventions to improve individual performance.
- Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
- Cared for culturally-diverse patients, liaising with family members and specialists to address changing needs and enhance individual experience.
- Changed dressings, cleaned wounds and monitored vital signs of up to 2 patients concurrently with focus on quality care.
- Contributed to 872 bed facility's top ranking in cardiovascular and thoracic patient care.
Front Desk Receptionist / Accounting Assistant
Builder’s FirstSource
08.2016 - 11.2018
- Responded to inquiries from callers seeking information
- Managed multiple tasks and met time-sensitive deadlines
- Organized, maintained and updated information in computer databases
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Processing invoicing for entire branch ($5m monthly)
- Helped office staff prepare reports and presentations for internal or client-related use
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Front Desk Receptionist / Administrative Assistant
Rehabilitation Institute of North
04.2013 - 08.2015
- Answering and directing high volume of calls for busy wellness center with strong emphasis on quality customer service
- Maintaining daily schedules and scheduling patients for up to 6 different providers at time (acupuncturist, chiropractors, massage therapist, physical therapists, pain management doctor)
- Sorting through faxes, scanning, and uploading all patient documents to company computers and patient scheduling software; WebPT
- Extensive knowledge of insurance regulations and benefits in above fields of healthcare, verifying health benefits for patients (as well as explaining benefits to patients) and pre-certifying patient care
- Keep detailed records of patient’s medical information and finances in compliance with HIPPA regulations
- Organized internal office lunches and meetings for doctors with attorneys or other business personnel
Administrative Assistant
ASIG/SAS Airlines
08.2011 - 04.2013
- Provide administrative and logistical support for Lounge Manager and Customer Service Team
- Maintained calendar using MS Outlook for Customer Service Team
- Responsible for answering and routing passenger inquires for reservations, guest services, and flight updates
- Tabulate and maintain detailed expense reports and stock inventory to Lounge Manager using Excel
- Maintain and implement Scandinavian Airlines new processes and safety procedures
- Knowledge and implementation of FAA compliance and safety regulations
- Specifically assigned to SAS Business Class Lounge dealing with top tier clients of SAS Airlines and Business Class guests.
Education
Associate - Applied Science in Nursing
Rowan Cabarrus Community College, Southern College of Health Sciences
2018
Skills
- Family advocacy
- Diagnostic Procedures
- Cardiothoracic Surgery
- Professional bedside manner
- Conflict Resolution
- Critical care nursing
- Patient and family education
- New staff training
Timeline
CVICU Staff Nurse
Wake Forest Baptist Medical Center
03.2020 - Current
Front Desk Receptionist / Accounting Assistant
Builder’s FirstSource
08.2016 - 11.2018
Front Desk Receptionist / Administrative Assistant
Rehabilitation Institute of North
04.2013 - 08.2015
Administrative Assistant
ASIG/SAS Airlines
08.2011 - 04.2013
Associate - Applied Science in Nursing
Rowan Cabarrus Community College, Southern College of Health Sciences
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