Summary
Overview
Work History
Education
Skills
Organization Affiliations
References
Timeline
Generic

Sunni Sims

Spring,TX

Summary

Dedicated executive paralegal with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Strengthed in record keeping, record ordering and maintaining client/customer files. Well-versed in document production, client communication and organizational skills.

Overview

17
17
years of professional experience

Work History

Office Coordinator

Castle Doors & More
Spring, Texas
03.2024 - Current
  • Created and maintained filing systems, both paper and electronic.
  • Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
  • Greeted visitors and directed them to the appropriate area or person.
  • Scheduled appointments for staff members using Outlook calendar system.
  • Assisted with special projects as requested from time-to-time by management team.
  • Reviewed documents for accuracy before submission to external parties such as clients or vendors.
  • Responsible for ordering business cards for staff members when needed.

Freelance Paralegal

Myself
Spring, TX
01.2023 - Current
  • Conducted research using online resources such as LexisNexis for relevant case law information.
  • Organized physical files, scanned documents into electronic format, and maintained the system of organization within the office.
  • Developed training materials for staff members on proper document management procedures.
  • Proofread all legal documents for content accuracy and formatting consistency prior to submission or filing.
  • Provided support to attorneys by drafting correspondence related to court filings.
  • Coordinated document production process including electronic filing systems.
  • Assisted attorneys in researching case law, preparing pleadings and other legal documents.

Escrow Agent (HUD Review)

Amrock
Detroit, MI
03.2020 - 09.2022
  • Developed customer relationships and ensured satisfaction with services.
  • Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
  • Attended team meetings regularly to discuss updates on products, services and policies changes.
  • Maintained accurate records of all customer interactions, process customer accounts and file documents.
  • Managed customer inquiries through phone calls, emails, or other forms of communication.
  • Responsible for inputting final homeowners insurance numbers prior to sale of home for approval from client's and mortgage companies.

Paralegal/Lead Intake Coordinator

Ferrell Law Group
Houston, TX
06.2017 - 03.2020
  • Maintained calendars for upcoming court dates or deadlines related to cases.
  • Entered client data into a self- developed CMP to manage records and customer relationships. This ultimately ended up being the program the entire firm used for client management.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Delegated work to staff, setting priorities and goals.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Maintained client files according to established protocols.
  • Supervised a staff of 15 off site employee's and 5 onsite employees's working in our intake department.

Restaurant Manager

Magnolia Diner
Magnolia, TX
05.2007 - 06.2017
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Ordered supplies from vendors as needed while staying within budget guidelines.

Education

Associate of Science - Paralegal Studies

Center For Advanced Legal Studies
Houston, TX
05-2012

Skills

  • Legal Research Skills
  • Legal Writing
  • Document Preparation
  • File and Records Management
  • Policy Implementation
  • Strategic Planning
  • Staff Training and Development
  • Self-Directed

Organization Affiliations

National Society of Daughters of the American Revolution (NSDAR)

  • Active member since 2012 of the Margaret Montgomery Chapter (Montgomery, TX)

National Association of Legal Assistants (NALA)

  • Active member since 2012

Texas Alliance of Paralegal Associates (TAPA)

  • Active member since 2014

References

References available upon request.

Timeline

Office Coordinator

Castle Doors & More
03.2024 - Current

Freelance Paralegal

Myself
01.2023 - Current

Escrow Agent (HUD Review)

Amrock
03.2020 - 09.2022

Paralegal/Lead Intake Coordinator

Ferrell Law Group
06.2017 - 03.2020

Restaurant Manager

Magnolia Diner
05.2007 - 06.2017

Associate of Science - Paralegal Studies

Center For Advanced Legal Studies

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Sunni Sims