Sunnie Champ
Portland,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Manufacturing Quality Technician
Wilbert Funeral Services
Portland, IN
05.2021 - 12.2023
- Investigated customer complaints about product defects or deviations from specified requirements.
- Compiled laboratory test data and performed analyses.
- Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
- Assisted in preparing internal audit schedules and conducted audits as required by company policies or customers' requests.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Analyzed issues and recommended corrective actions to improve final results.
- Recorded lot numbers and serial numbers in ERP system for traceability of produced items.
- Developed quality control plans for new projects and monitored implementation of them.
- Maintained records of all inspection activities, including reports and data collection sheets.
- Conducted frequent quality and compliance reviews of production work.
- Documented test results in accordance with established procedures.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Led data documentation and retention efforts to provide customized QA corrective actions.
- Noted results and entered data into [Software] to track and assess trends.
- Provided lab staff with samples for testing to check quality and safety of finished products.
- Performed visual inspections of finished products.
- Conducted training sessions for employees related to quality assurance techniques and procedures.
- Monitored production processes to identify potential quality issues and recommend solutions.
- Performed quality control inspections at customer sites to determine alignment with safety regulations.
- Identified quality problems and recommended solutions.
- Investigated or reported questionable test results.
- Conducted tests on product samples and recorded results.
- Researched and logged quality performance data within database system.
- Conducted routine and non-routine analyses of in-process materials or stability samples.
- Implemented quality control objectives to resolve production issues, optimize product reliability and reduce costs.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Tracked defect trends to determine areas where improvements could be made in the manufacturing process.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Analyzed production accuracy to formulate corrective action plans.
- Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
- Ensured that all materials meet required specifications before releasing them for use in production.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
- Trained employees in proper equipment use and product testing procedures.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Trained other analysts to perform laboratory procedures and assays.
- Recommended strategy for improving testing plan, manufacturing and employee training processes to streamline QC measures.
- Analyzed quality performance metrics such as scrap rate, yield rate, pass and fail rates to improve overall product quality.
- Maintained lab cleanliness and safety standards.
- Performed visual and dimensional inspections on manufactured parts.
- Participated in continuous improvement initiatives such as Lean Manufacturing practices.
Manufacturing Quality Technician
Carerra Manufacturing
Portland, IN
10.2018 - 02.2021
- Tested selected products for performance characteristics or adherence to specifications.
- Identified root causes of product discrepancies utilizing problem-solving techniques such as 5 Whys and 8D.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Planned and completed group projects, working smoothly with others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained schedule of class assignments to meet deadlines.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Delivered products to customer locations on time.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Kept production logs and maintained job material inventory.
- Evaluated supplier products for adherence to customer requirements and industry standards.
- Planned work assignments according to worker performance, machine capacity or anticipated delays.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Created or interpreted engineering drawings, schematic diagrams or blueprints.
- Performed dimensional measurements on components and assemblies to ensure compliance with specifications.
- Evaluated industrial operations for compliance with permits or regulations.
- Investigated customer feedback regarding product performance issues using statistical tools such as Six Sigma methodology.
- Analyzed data from process control systems to identify trends in manufacturing operations.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Analyzed production accuracy to formulate corrective action plans.
- Read worker logs, product processing sheets or specification sheets to verify adherence to specifications.
Education
GED -
Jay County High School
Portland, IN02.2017
Skills
- Sampling Procedures
- Production Logging
- Sampling Protocols
- Product Testing
- Testing Procedures
- Materials Handling
- Reporting Skills
- Reporting Abilities
- Specifications Understanding
- Continuous Improvement
- Visual Inspection
- Testing Efficiency
- Inspections and Reviews
- Documentation Skills
- Report Preparation
Timeline
Manufacturing Quality Technician
Wilbert Funeral Services
05.2021 - 12.2023
Manufacturing Quality Technician
Carerra Manufacturing
10.2018 - 02.2021
GED -
Jay County High School
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