Sunnie Christensen

Provided one on one ABA Therapy to children with autism, implemented individualized treatment plans, taught social communication skills, and promoted positive behaviors. Collected and documented data to track progress, collaborated with families and supervisors, and ensured a safe and engaging environment for my clients. Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.

Greeted and welcomed patients and engaged in pleasant conversations while managing the check-in process. Maintained an organized and clean front office area. Scheduled, rescheduled, and canceled appointments as needed. Communicated with dental insurance providers to determine patient eligibility. Verified methods of payment and collected payments as needed. Managed high-volume phone calls, directing inquiries to appropriate personnel for resolution.

Collaborated with lead teachers to create and implement developmentally appropriate lesson plans to children aged 0-5. Supervised and engaged children in hands on learning activities. Practiced classroom management techniques, ensuring a safe, nurturing, and inclusive environment. Communicated professionally with staff and parents to support children's needs and foster relationships.

Provided excellent customer service in a fast-paced environment and ensured customer satisfaction. Prepared and served food and beverages, handled cash and card transactions, and maintained a safe and clean work environment. Maintained a positive attitude while managing long lines or addressing challenging situations with customers.