Sunnie Ozment
College Station,TX
Summary
Talented hard worker with expert team leadership, planning and customer service skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Clinical Technician
Crystal Vision Center
09.2022 - 12.2023
- Worked with physicians and nurses in patience care excellence.
- Monitored patients and maintained detailed records for physician review.
- Performed patient work-ups and assisted in minor office procedures.
- Assisted in implementation of customized care plans, focusing on patient wellness and comfort.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Liaised with patients regarding medical records and answered questions pertaining to evaluations.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Assessed new protocols and equipment for relevance and helped implement chosen updates.
- Collaborated with healthcare providers and administrators in proper testing.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
Floor Manager
Koppe Bridge Bar & Grill
01.2021 - 05.2022
- Managed team of five employees to maintain smooth-running operations of shop floor.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Performed closing procedures six times weekly by balancing cash drawers and reconciling credit card transactions.
- Mentored team members to enhance professional development and accountability in workplace.
- Oversaw supply restocking, area cleaning, and product organization.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Evaluated team and employee performance in order to develop and implement effective corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
BBA - Agribusiness Operations
Texas A&M University
College Station, TX05.2025
Associate of Science - Agribusiness Operations
Blinn College
Brenham, TX08.2021
High School Diploma -
Sandra Day O'Connor High School
Helotes, TX06.2020
Skills
- Patient Care
- Clinical Analysis
- Word Processing
- Critical Thinking
- Customer Relations
- Department Management
Timeline
Clinical Technician
Crystal Vision Center
09.2022 - 12.2023
Floor Manager
Koppe Bridge Bar & Grill
01.2021 - 05.2022
BBA - Agribusiness Operations
Texas A&M University
Associate of Science - Agribusiness Operations
Blinn College
High School Diploma -
Sandra Day O'Connor High School
Similar Profiles
Jennifer GuerreroJennifer Guerrero
Optician at Wyomissing Optometric CenterOptician at Wyomissing Optometric Center
Breanna Summers-ReedBreanna Summers-Reed
Ophthalmic Technician at Perich Eye CenterOphthalmic Technician at Perich Eye Center
Kaysie MarklandKaysie Markland
REGISTERED NURSE at CRYSTAL CLINIC ORTHOPAEDIC CENTERREGISTERED NURSE at CRYSTAL CLINIC ORTHOPAEDIC CENTER
LOGAN TAYLORLOGAN TAYLOR
POS Cash Handling and Customer Service Support at Tom ThumbPOS Cash Handling and Customer Service Support at Tom Thumb
Alvin AdamsAlvin Adams
Machine Operator at Ply GemMachine Operator at Ply Gem