Summary
Overview
Work History
Education
Skills
References
Timeline
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SUNNIE STEWART

AULT,Colorado

Summary

Dynamic professional with extensive experience at Agfinity, specializing in invoice processing and customer service. Demonstrated expertise in reconciling financial records and resolving discrepancies to boost operational efficiency. Proficient in accounts payable and strong problem-solving skills contribute to consistently exceptional service delivery in high-pressure settings. Dedicated to continuous learning and driving process improvements.

Overview

21
21
years of professional experience

Work History

Floating Employee

Agfinity
Eaton, C
01.2024 - Current
  • Participated in ongoing training to enhance own job skills and knowledge
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Experienced with social media and communications platforms
  • Responded quickly to meet customer needs and resolve problems
  • Provided efficient and courteous service to customers at all times
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Focused on learning new skills and staying updated with industry changes
  • Worked with coworkers to complete tasks
  • Handled high-volume invoice processing with minimal supervision.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Coded invoices to maintain organized and accurate records.
  • Prepared checks for payment of vendor invoices on a timely basis.
  • Assisted in ordering supplies, maintaining inventory levels and tracking costs.
  • Maintained records of flower inventory, ordering, and pricing information.
  • Verified and weighed incoming shipments of raw materials.
  • Maintained communication with truck drivers regarding arrival times, paperwork requirements, and product availability.
  • Tracked inventory levels to ensure accurate records were kept.
  • Analyzed product labels and purchase orders to verify shipment content accuracy.
  • Updated logs regularly with current information regarding shipments.

Bookkeeper

Weld County
Greeley
10.2006 - Current
  • Maintained and processed invoices, deposits, and money logs
  • Reconciled and corrected issues with financial records
  • Posted daily receipts and payments in accordance with corporate protocols
  • Identified accounting errors when cross-referencing documents and database information
  • Reported financial data and updated financial records in ledgers and journals
  • Reduced financial discrepancies through transaction monitoring and management
  • Used knowledge of local laws to comply with reporting requirements
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
  • Handled customer inquiries and suggestions courteously and professionally
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Answered constant flow of customer calls with minimal wait times
  • Trained new personnel regarding company operations, policies and services
  • Sought ways to improve processes and services provided

Teller

Home State Bank-mortgage Loans-nationwide Nmls #234975
Loveland, CO
10.2003 - 10.2006
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Received and counted daily inventories of cash, drafts and checks.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Balanced cash drawers on a daily basis.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Assisted customers in opening new accounts and completing required paperwork.
  • Explained account information to customers in detail as needed.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Adhered strictly to all security procedures related to handling money at the teller window.
  • Performed special services for customers, ordering bank cards and checks.
  • Explained the features of various banking products available to customers.

Education

Associate of Arts -

University of Phoenix
Fort Collins, CO

Skills

  • Invoice processing
  • Financial record reconciliation
  • Daily receipts posting
  • Accounting error identification
  • Financial data reporting
  • Transaction monitoring
  • Compliance with local laws
  • General ledger reconciliation
  • Accounts payable
  • Bank reconciliation
  • Data entry
  • Customer service
  • Inventory management
  • Payment processing
  • Record keeping
  • Problem solving
  • Microsoft Word
  • Good Telephone Etiquette

References

References available upon request.

Timeline

Floating Employee

Agfinity
01.2024 - Current

Bookkeeper

Weld County
10.2006 - Current

Teller

Home State Bank-mortgage Loans-nationwide Nmls #234975
10.2003 - 10.2006

Associate of Arts -

University of Phoenix

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SUNNIE STEWART