SunnieRae Archuletta
Pueblo,CO
Summary
Dedicated and skilled in process improvements and client relationship management. Proven track record of enhancing customer satisfaction through effective team leadership and operational efficiency.
Overview
5
5
years of professional experience
Work History
Consultant
Canvas Credit Union
Pueblo, CO
10.2025 - Current
- Led cross-functional teams to identify and implement process improvements within credit union operations.
- Analyzed member feedback to refine product offerings and improve customer satisfaction metrics.
- Collaborated with leadership to create strategic plans that align with organizational goals and member needs.
- Managed client relationships through regular check-ins and updates on project progress.
Financial Service Representative
Premier Members Credit Union
Pueblo, CO
06.2023 - 07.2025
- Delivered personalized financial solutions to members, enhancing overall customer satisfaction.
- Analyzed member accounts to identify opportunities for cross-selling products and services.
- Collaborated with team members to streamline loan processing workflows, improving efficiency.
- Trained new staff on operational procedures and customer service best practices, fostering a supportive environment.
Janitor
Alfonso's Janitorial
Pueblo, CO
06.2022 - 04.2023
- Operated cleaning equipment to maintain facility cleanliness and safety standards.
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Collaborated with team members to execute daily cleaning schedules effectively.
- Implemented waste management practices to enhance environmental sustainability efforts.
Online Fulfillment Assistant
Kohls Department Store
Pueblo, CO
08.2021 - 12.2022
- Processed online orders efficiently, ensuring timely fulfillment and customer satisfaction.
- Managed inventory levels, coordinating with team to maintain stock accuracy.
- Leveraged technology solutions to automate repetitive tasks, increasing overall team productivity levels.
- over 150 orders per day to keep up with goals.
Certified Nursing Assistant
Genesis Nursing Home
Pueblo, CO
06.2021 - 01.2022
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas and equipment.
- Adapted quickly to changing patient conditions, demonstrating flexibility in care delivery.
Education
High School Diploma -
Centennial High School
Pueblo, CO05-2022
Certificate - Certified Nursing Assistant
Pueblo Community College
Pueblo, CO05-2021
Certificate - EMT
Pueblo Community College
Pueblo, CO05-2020
Skills
- Problem-solving
- Attention to detail
- Time management
- Cleaning and organizing
- Self-motivated and disciplined
- Client relationships
Timeline
Consultant
Canvas Credit Union
10.2025 - Current
Financial Service Representative
Premier Members Credit Union
06.2023 - 07.2025
Janitor
Alfonso's Janitorial
06.2022 - 04.2023
Online Fulfillment Assistant
Kohls Department Store
08.2021 - 12.2022
Certified Nursing Assistant
Genesis Nursing Home
06.2021 - 01.2022
High School Diploma -
Centennial High School
Certificate - Certified Nursing Assistant
Pueblo Community College
Certificate - EMT
Pueblo Community College