SUNNY AYALA ROSARIO
Springfield
Summary
Dedicated professional with extensive experience in personal care and support, proving effective communication and collaborative skills to enhance patient well-being. Proven ability to analyze complex situations and make informed decisions under pressure, while supporting patient privacy and data protection. Eager to use multilingual abilities and patient care abilities as a Nursing Assistant. Experienced candidate in customer service roles with extensive knowledge of policies procederes, and regulation related to cash handling and customers concerns. Committed to provide an organized, efficient, and professional work environment.
Overview
17
17
years of professional experience
Work History
PCA
TEMPUS UNLIMITED
06.2023 - Current
- Facilitated client independence and enhanced quality of life through assistance with activities of daily living (ADLs).
- Supported clients in eating, bathing, grooming, and other daily living activities to ensure comfort and dignity.
- Monitored client health status, documented changes, and promptly reported concerns to the care team.
- Coordinated individualized care plans by effectively communicating with healthcare professionals.
- Demonstrated knowledge of infection control, including hand hygiene and universal precautions.
PCA
BETTER LIFE HOME CARE
06.2021 - Current
- Delivered compassionate personal care and support to individuals with diverse needs, enhancing their dignity and well-being.
- Supported clients in daily living activities, promoting independence and improving overall quality of life.
- Ensured clean, safe, and organized home environments for clients, contributing to their comfort and security.
- Assisted with meal preparation and ensured proper nutrition and hydration.
MAINTENANCE OFFICE
Anderson Cleaning
02.2020 - 04.2021
- Executed general cleaning duties, ensuring clean and safe environments by sweeping floors and removing debris.
- Maintained cleanliness and sanitation standards across all assigned areas to promote a hygienic environment.
- Maintained cleaning tools and equipment in optimal condition to support effective cleaning operations.
- Operated cleaning equipment while adhering to safety protocols.
- Restocked cleaning supplies in storage areas to ensure availability.
- Managed time effectively to consistently complete cleaning tasks within established deadlines.
FARM WORKER
TOBACCO FARM
08.2017 - 08.2018
- Monitored crop growth and health, applying pest control measures to safeguard yields.
- Operated farming equipment to enhance efficiency of planting and harvesting activities.
- Assisted with irrigation system maintenance to optimize water usage.
- Organized tools and storage areas to maintain safety and improve accessibility.
HOUSEKEEPING
LA QUINTA, INN & SUITES
11.2014 - 10.2016
- Delivered high-quality service, contributing to strong customer satisfaction ratings.
- Performed light housekeeping duties including laundry, vacuuming, dusting, and linen changes.
- Maintained organized, sanitary storage areas for housekeeping carts to enhance operational efficiency.
- Responded promptly to housekeeping staff requests, ensuring timely access to necessary supplies and support.
CASHIER
SHADDAI SUPERMARKET
02.2010 - 10.2012
- Managed cash, credit, and electronic payments according to company policies to ensure transaction accuracy.
- Processed customer transactions accurately to maintain efficient checkout flow and minimize wait time.
- Provided product information and assistance to customers, enhancing overall shopping experience.
HOUSEKEEPING
LUIS ANGEL HOME
06.2009 - 11.2010
- Applied specialized cleaning techniques, elevating hygiene standards and ensuring a healthy living space.
- Maintained cleanliness and organization of residential living spaces, enhancing resident comfort and satisfaction.
- Implement efficient cleaning routines to improve time management and workflow productivity.
- Coordinated with team members to deliver consistent service, fostering a collaborative work environment.
- Monitored equipment usage and performed basic maintenance.
Education
Nurse -
NATIONAL COLLEGE UNIVERSITY
Bayamón, Puerto Rico01.2012
Skills
- High-quality patient care
- Knowledge of patient privacy and data protection regulations
- Excellent verbal and written communication
- Strong customer service and problem-solving skills
- Strong analytical skills
- Time management and organizational skills
- Ability to work collaboratively
- Proficiency in operating cash registers and POS systems
- Accurate handling of cash, credit, and digital payments
Timeline
PCA
TEMPUS UNLIMITED
06.2023 - Current
PCA
BETTER LIFE HOME CARE
06.2021 - Current
MAINTENANCE OFFICE
Anderson Cleaning
02.2020 - 04.2021
FARM WORKER
TOBACCO FARM
08.2017 - 08.2018
HOUSEKEEPING
LA QUINTA, INN & SUITES
11.2014 - 10.2016
CASHIER
SHADDAI SUPERMARKET
02.2010 - 10.2012
HOUSEKEEPING
LUIS ANGEL HOME
06.2009 - 11.2010
Nurse -
NATIONAL COLLEGE UNIVERSITY