Sunny Bouthiller
South Portland,Maine
Summary
Enthusiastic and detail-oriented restaurant worker with extensive and versatile experience in food service. Fast to memorize menu items and their preparation, with back of house experience bolstering descriptive knowledge and ability. Personable, warm, and excited to connect with others over good food and drink.
Overview
11
11
years of professional experience
Work History
Head Pastry Cook
Chaval
08.2023 - Current
- Enhanced customer satisfaction by consistently delivering high-quality pastries and desserts.
- Streamlined pastry production processes for increased efficiency and reduced waste, utilizing bar and kitchen scraps to make unique jams, jellies, and ice creams.
- Developed innovative recipes that became popular menu items, including introducing vegan desserts to the menu, boosting sales and repeat business.
- Collaborated with culinary team to create seasonal dessert menus, attracting new customers and retaining regulars.
Pastry Cook
Fore Street Restaurant
02.2023 - 08.2023
- Maintained cleanliness and proper food safety standards, ensuring a safe working environment for all staff members.
- Managed inventory levels and placed orders for ingredients, maintaining sufficient stock levels while minimizing waste.
- Demonstrated attention to detail in crafting intricate pastry designs, resulting in excellent presentation and visual appeal for customers in a high volume fine dining environment.
Resident Services Coordinator
Avesta Housing
11.2020 - 01.2023
- Conducted weekly meetings with residents to review goals, address issues and provide social support.
- Promoted culture of respect and understanding among residents.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Responded to resident inquiries and concerns, offering support and guidance.
Baker
On The Vine Marketplace
06.2020 - 04.2021
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Followed food safety standards when handling ingredients.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Server
Casimir French Bistro
06.2019 - 09.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Pastry Assistant
Barnea Bistro
07.2018 - 09.2018
- Scaled out and mixed ingredients according to recipes and procedures.
- Researched new dessert concepts and assisted in recipe development.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Maintained well-organized mise en place to keep work consistent.
Server
Barnea Bistro
06.2018 - 09.2018
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server Manager
The Landmark
06.2017 - 09.2017
- Led team of servers to consistently meet customer service and sales targets.
- Welcomed and greeted guests before presenting special menu items to clients.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Server
Jumpin' Jakes
06.2017 - 09.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Jj's Eatery Too
05.2013 - 09.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Front of House Management Intern
Joseph's By The Sea
01.2016 - 06.2016
- Observed and supported team with sales negotiations and operations management.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Bachelor's of Arts And Science - History And Earth Science
Minerva University
San Francisco, CA06.2020
High School Diploma - Hospitality Management Endorsement
Old Orchard Beach High School
Old Orchard Beach, ME06.2016
Skills
- Excellent Customer Service Skills
- Restaurant Operation
- Event Support
- Dietary Restrictions
- High-Volume Dining
- Bottle Service
- Food Preparation and Safety
- Recipe Development
- Attention to Detail
- Specialty Diets Understanding
- Advanced Baking Techniques
- Equipment Maintenance
- Production Management
- Menu Planning
- Food Safety Compliance
Timeline
Head Pastry Cook
Chaval
08.2023 - Current
Pastry Cook
Fore Street Restaurant
02.2023 - 08.2023
Resident Services Coordinator
Avesta Housing
11.2020 - 01.2023
Baker
On The Vine Marketplace
06.2020 - 04.2021
Server
Casimir French Bistro
06.2019 - 09.2019
Pastry Assistant
Barnea Bistro
07.2018 - 09.2018
Server
Barnea Bistro
06.2018 - 09.2018
Server Manager
The Landmark
06.2017 - 09.2017
Server
Jumpin' Jakes
06.2017 - 09.2017
Front of House Management Intern
Joseph's By The Sea
01.2016 - 06.2016
Server
Jj's Eatery Too
05.2013 - 09.2016
Bachelor's of Arts And Science - History And Earth Science
Minerva University
High School Diploma - Hospitality Management Endorsement
Old Orchard Beach High School
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