Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunny Brown

Muscatine,IA

Summary

Dynamic assembler with proven expertise at HNI in quality assurance and operational improvements. Skilled in blueprint interpretation and committed to health and safety standards. Adept at fostering team collaboration and enhancing production efficiency, consistently achieving operational goals while delivering exceptional customer service.

Overview

19
19
years of professional experience

Work History

Assembler

HNI
Muscatine, IA
08.2017 - Current
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Adhere strictly to health and safety regulations while carrying out daily tasks.
  • Suggested operational modifications to improve quality and production times and reduce costs.
  • Maintain a clean work area by sweeping up debris from assembly operations.
  • Read and interpreted schematics and drawings for accurate results.
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Packed finished products for shipment and prepared them according to shipping specifications.

Sandwich Artist

SUBWAY®Restaurants
Muscatine, IA
10.2016 - 08.2017
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Operated cash register to accept cash or credit card payment and issue receipt for transaction.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Upsold additional items to increase store profits.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Replenished condiments and other supplies at front counter areas.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Organized food preparation stations and regularly replenished supplies.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Followed established procedures for handling money transactions accurately.
  • Scrubbed and polished counters to remove debris and food.
  • Stocked shelves with products and supplies.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Assisted team members during peak hours when necessary.
  • Organized inventory for efficient restocking of products.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Kept customer and food preparation areas clean and well-organized.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Monitored temperature of freezers and coolers throughout shift.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Directed patrons to restrooms and other amenities within facility.
  • Verified orders and bagged items for easy transport.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Maintained cleanliness of work area throughout shift.
  • Completed opening, closing and shift change tasks by following company guidelines.

Childcare Provider

OCC
Muscatine , IA
03.2006 - 09.2012
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Dressed children and changed diapers.
  • Instilled discipline and maintained order with children by using simple and commanding directives.
  • Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Read books aloud to small groups or individual children.
  • Planned field trips to local parks, libraries and other educational places.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Ensured cleanliness of classroom areas including toys, furniture, materials.
  • Observed children's behavior and development, communicate information with parents.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Attended professional development workshops to stay current on best practices in early childhood education.
  • Maintained safe play environment.
  • Maintained a clean and organized play area.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Secured indoor and outdoor premises to protect children.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Supported children with special needs, adapting activities to meet diverse requirements.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Assisted with feeding infants and toddlers during meal times.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.

Education

Diploma - Child Day Care Management

Penn Foster Career School
Scranton, PA
03-2010

High School Diploma -

Muscatine High School
Muscatine, IA
05-2003

Diploma - Dental Assistant

Penn Foster Career School
Scranton, PA

Skills

  • Assembly techniques
  • Blueprint interpretation
  • Schematic reading
  • Quality assurance
  • Equipment maintenance
  • Health and safety
  • Team collaboration
  • Attention to detail
  • Customer service
  • Continuous improvement
  • Safe equipment operations
  • Detail orientation
  • Hand-eye coordination
  • Communication

Timeline

Assembler

HNI
08.2017 - Current

Sandwich Artist

SUBWAY®Restaurants
10.2016 - 08.2017

Childcare Provider

OCC
03.2006 - 09.2012

Diploma - Child Day Care Management

Penn Foster Career School

High School Diploma -

Muscatine High School

Diploma - Dental Assistant

Penn Foster Career School

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Sunny Brown