Sunny Chen
Elmhurst,New York
Summary
In high-pressure situations, the ability to remain calm and proactively analyze and solve problems. Outgoing, good communicator, good team player, and excellent listener. Always able to identify and provide solutions to mistakes in the team. Completes tasks efficiently and effectively manages time, even while balancing an intense academic schedule and a part-time job.
Overview
2
2
years of professional experience
Work History
Japanese Intership (Earned for Course Credit)
University at Buffalo
08.2024 - 12.2024
- Self-motivated with a strong sense of personal responsibility.
- Ability to learn quickly and adapt to new situations.
- Excellent verbal and written communication skills.
Cashier
Molly Tea
06.2024 - 08.2024
- Welcome customers and help identify their needs.
- Resolve customer complaints professionally, resulting in improved customer relations and loyalty.
- Answer questions about store policies and resolve customer concerns.
- Satisfy customer needs and make product suggestions to increase sales.
Restaurant Waiter
Pelicana Chicken
06.2023 - 08.2023
- Keeping the dining area clean to provide the best experience for our customers.
- Build friendly relationships with customers and be available when they need us.
- Work as a team to help other servers during busy times, sharing responsibilities as needed.
- Maintain a professional manner under pressure while dealing with difficult situations involving dissatisfied customers.
Education
Bachelor of Science - Criminology
University At Buffalo
Buffalo, NY01.2025
High School Diploma -
Forest Hills High School
New York, NY06.2021
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Problem-Solving
Time Management
Dependable and Responsible
Hobbies
I enjoy going to the movie theater alone, going shopping during holidays, reading, and being a fan of Keigo Higashino. I also like to go to the dance studio with my friends to learn dance, and I'm especially good at freestyle dance, and K-pop dance. I also enjoy listening to music, with RNB, K-pop, and M-pop being my favorites. I enjoy watching both Japanese and Chinese anime, with "Haikyuu!!" being my favorite Japanese anime and "Hua Jiang Hu Zhi: Bu Liang Ren" being my favorite Chinese anime. At the same time, I learn Japanese because I like Japanese anime and Japanese culture.
Languages
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
Fuzhou dialect(Chinese dialect)
Full Professional
Timeline
Japanese Intership (Earned for Course Credit)
University at Buffalo
08.2024 - 12.2024
Cashier
Molly Tea
06.2024 - 08.2024
Restaurant Waiter
Pelicana Chicken
06.2023 - 08.2023
Bachelor of Science - Criminology
University At Buffalo
High School Diploma -
Forest Hills High School
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