Sunny Garnett
San Diego,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista/Server
Kitchen
03.2024 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and coffee brewers to create beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Server
BJ'S Restaurant & Brewhouse
08.2021 - Current
- Perform station opening/closing duties each shift, Greet guest within 2 minutes
- Knowledge of food and beverage menu, Make suggestions and give guests options, Describe and recommend wine selections, Describe and recommend BJ’s beer selections
- POS system quickly and efficiently, Speak to guests to ensure satisfaction with food, drinks and service
- Present bills, accept payments, operates POS system.
Lead Server/bartender
Breakfast B*tch
11.2021 - 07.2023
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with chefs to create seasonal menus and promotional offers.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Server
Huckleberry's Restaurant
01.2021 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Cattlemens
05.2018 - 06.2021
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High school diploma -
Santa Rosa Junior College
Santa Rosa, CAPetaluma High School
Petaluma, CA2017
Skills
- Food Sales and Promotion
- Conflict and Complaint Resolution
- Allergy awareness
- Memory retention
- Food Preparation and Safety
- Alcohol Service
- Strong Work Ethic
- Suggestive Selling
- Organization
Additional Information
- Authorized to work in the US for any employer
Certification
Food handlers safety card
RBS responsible beverage service
Timeline
Barista/Server
Kitchen
03.2024 - 09.2024
Lead Server/bartender
Breakfast B*tch
11.2021 - 07.2023
Server
BJ'S Restaurant & Brewhouse
08.2021 - Current
Server
Huckleberry's Restaurant
01.2021 - 06.2021
Server
Cattlemens
05.2018 - 06.2021
High school diploma -
Santa Rosa Junior College
Petaluma High School