Sunny Lange
Dorchester,IA
Summary
Account Operation Leader will enable personal contributions to the organizations success as well as professional growth and skills enhancement. Dedicated and enthusiastic professional with nineteen years of progressive roles and responsibilities in the commercial construction field. Operates efficiently and creatively in fast-paced environments. Ambitious and motivated self starter with infectious energy and drive. Excellent relationship and communication skills interfacing with all levels of customers & leaderships.
Overview
20
20
years of professional experience
Work History
Sales Technology Enablement Leader
Trane Technologies
04.2022 - Current
- Works with the field users, leadership and development teams to identify Salesforce enhancements & new project direction.
- Responsible for guiding the direction of development & communication for Salesforce.
- Prioritize updates to Salesforce that provide the highest value & impact to the field users.
- Identify and clarify the fields needs to remove uncertainty and maximize the development teams velocity.
- Led Field Council discussions across all streams to get feedback from users & identify gaps with in Salesforce.
- Develop & manage training curriculum guidelines for Salesforce.
- Participating in the Lean Leader Maturity Matrix
- Assisted in the development & Go Live for Salesforce in May 2023
Critical to Close Project Manager
Trane Technologies
10.2011 - 04.2022
- Assisted in managing large-scale, critical projects from schematic design to contract.
- Led 45 plus cross-functional teams to ensure early engagement & developed winning strategy.
- Communicated across regions & internationally to promote teaming for large strategic projects.
- Utilized corporate resources & partnered with product management, regional leadership, corporate leadership & pricing teams.
- Established schedules & held team members accountable to ensure timely results.
- Facilitated communication & schedule discussions around International projects with diverse teams.
- Promoted utilization of Trello with in sales offices & assist with training as needed
- Led Trello super users group to communicate updates & share best practices with all users.
- Completed large project debriefs to share with leadership; capturing key success factors and lessons learned by team.
Financial Services Team Leader
Ingersoll Rand - Trane
08.2006 - 10.2011
- Worked with Team Members to develop effective strategy to manage cash flow initiatives.
- Managed collections of $15 to $30 million in receivables each month.
- Assisted with sales office support with dispute resolution and customer negotiations.
- Managed project risk & credit analysis for TCS customers purchasing equipment.
- Analyzed receivable to assess risk & possible bad debt scenarios.
- Managed bond & lien rights to ensure Trane was protected from possible loss from non-payment.
- Negotiated risk mitigation with customers on large equipment purchases.
- Led team to implement credit card functionality for online payments through Account Track Online.
- Assisted in training for Management Rotation Program Candidates for their Financial Services rotation.
- Provided performance appraisals for direct reports & expanded responsibility to help develop team members for future roles.
Financial Services Analyst
Trane Company
07.2004 - 08.2006
- Managed project risk on new credit jobs for contractors.
- Optimized cash flow by continual improvement to DBO for sales offices.
- Contacted customers regarding past due receivables & negotiate payment.
- Managed bond and lien rights to ensure Trane is protected from loss of bad debt.
- Coordinated training of all interns and new hires for Operations Department.
- Maintained and updated training manual for Operations Department.
- Liaison between customer and sales office in dispute resolution.
Education
Master of Business Administration -
Viterbo University
La Crosse, WIBachelor of Science - General Business Administration
University Of Wisconsin - Stout
Skills
- Negotiation Skills
- Effective Problem Solver
- Salesforce Experience
- Customer Focused
- Collaborative Leadership
- Strategic Thinker
- Continuous improvements
- Coaching abilities
Accomplishments
Trane Technologies
Mountain Mover Award 2022
Calmer of the Storms Award 2023
Timeline
Sales Technology Enablement Leader
Trane Technologies
04.2022 - Current
Critical to Close Project Manager
Trane Technologies
10.2011 - 04.2022
Financial Services Team Leader
Ingersoll Rand - Trane
08.2006 - 10.2011
Financial Services Analyst
Trane Company
07.2004 - 08.2006
Master of Business Administration -
Viterbo University
Bachelor of Science - General Business Administration
University Of Wisconsin - Stout