Sunny Sanford
Shelbyville,KY
Summary
Detail-oriented individual with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach in identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Activities Assistant
Bradford Square Care and Rehabilitation Center
01.2025 - Current
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Engaged residents through events, small groups, and personal attention.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Evaluated supplies and requested purchases to meet activity plans.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Eligibility and Enrollment Advocate
Firstsource
07.2024 - 12.2024
- Delivered friendly service and offered expert support in every interaction.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Conducted comprehensive client interviews, gathering relevant information to build a strong case foundation.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Conducted pre-screening activities to determine eligibility for supportive services.
Part-time Supervisor
Palmetto Moon
02.2024 - 07.2024
- Communicate effectively with associates and management
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Department Supervisor
Rural King
11.2023 - 01.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Researched issues to obtain appropriate answers to customer inquiries.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Reception Tech/Trainer
CSL Plasma
10.2022 - 08.2023
- Perform health screenings, including vital signs (blood pressure, pulse, weight, temperature), and potentially finger stick for hematocrit and total protein levels.
- Educate new donors on the plasma donation process, including screening procedures, health tests, and center policies.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Established and maintained quality control standards.
- Complied with all federal, state, and local regulations as well as company rules.
Claims assistant
Worth Ave Group
09.2022 - 10.2022
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Followed up with customers on unresolved issues.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Prepared files, letters and notices.
Residential/Commercial Cleaner
Sandstorm Cleaning Company
05.2022 - 09.2022
- Emptied wastebaskets to transport trash and waste to disposal area.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Organized and used industrial cleaning products following strict safety procedures.
Assistant Manager
OnCue
09.2019 - 05.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
Bachelor's Degree - University Studies
Oklahoma State University
Stillwater, OK05.2024
Associate Degree - Science
Redlands Community College
El Reno, OK05.2019
High School Diploma -
Wheatland Union High School
Wheatland, CA06.2016
Skills
- Written communication
- Analytical reasoning
- Team leadership
- Proficient in Microsoft Office including Excel and Powerpoint
- Self starter
- Time and project management
- Highly motivated
- Organized
- Ability to adapt to difficult situations
Timeline
Activities Assistant
Bradford Square Care and Rehabilitation Center
01.2025 - Current
Eligibility and Enrollment Advocate
Firstsource
07.2024 - 12.2024
Part-time Supervisor
Palmetto Moon
02.2024 - 07.2024
Department Supervisor
Rural King
11.2023 - 01.2024
Reception Tech/Trainer
CSL Plasma
10.2022 - 08.2023
Claims assistant
Worth Ave Group
09.2022 - 10.2022
Residential/Commercial Cleaner
Sandstorm Cleaning Company
05.2022 - 09.2022
Assistant Manager
OnCue
09.2019 - 05.2022
Bachelor's Degree - University Studies
Oklahoma State University
Associate Degree - Science
Redlands Community College
High School Diploma -
Wheatland Union High School
Similar Profiles
Carolyn WarnerCarolyn Warner
Certified Nurse Assistant at Bradford Hills Nursing And Rehabilitation CenterCertified Nurse Assistant at Bradford Hills Nursing And Rehabilitation Center
Raven BynumRaven Bynum
Housekeeping and Laundry Attendant at Heritage Square Nursing & Rehabilitation CenterHousekeeping and Laundry Attendant at Heritage Square Nursing & Rehabilitation Center
Carmela TruellCarmela Truell
Certified Nursing Assistant at Logan Square Rehabilitation Healthcare CenterCertified Nursing Assistant at Logan Square Rehabilitation Healthcare Center