Sunny Shipp

Work History

McPherson Hospital, INC

02.2023 - Current

Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
Educated employees on company policy and kept employee handbook current.
Directed hiring and onboarding programs for new employees.
Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Maintained human resources regulatory compliance with local, state and federal laws.
Managed other HR staff and oversaw completion of tasks and initiatives.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Directed job fairs to bring in local talent for long term and seasonal positions.

Paramount Community Living and Rehab

10.2021 - 02.2023

Reduced agency expenses by 50%, and improved recruiting processes as well as procedures to staff hard-to-fill positions such as DONs and ADONs
Development of new strategies to address wage compensation to compete with agency.
Created recognition platforms for employees and to bring forth better engagement.
Ensured that 100% of all new employees had legally required onboarding paperwork completed by the first day
Provided assistance to managers and supervisors in ensuring safe working environment
Attended safety meetings and performed facility inspections to ensure compliance with safety regulations and laws
Standardized termination and hiring practices establishing and management training
Provided support as a business partner and handled complaints and employee relation issues
Collaborated with key stakeholders to present HR trends and practices that we could use to build a positive culture and exceptional workplace experience
Assist in State mandated audits.

Park Aerospace Corp

08.2021 - 10.2021

Review applications/resumes to identify candidates with knowledge, skills and abilities needed to meet expectations of each hiring manager and to fill current job openings.
Conduct pre-screening interviews to assess applicants’ relevant knowledge, skills, soft skills, abilities, experience, and aptitudes.
Assist candidates with any technical issues during the application process
Seek additional avenues for sourcing that would extend candidate outreach
Work with candidates on timely completion of applications, assessments, background checks and drug screens
Prioritize multiple assignments, adapting to changing priorities and situations, and follow through on the completion of assignment by deadlines
Maintain accurate data in HRIS System
Accurately report on status of filling positions, identifies hiring barriers, implements plan to resolve or escalate issues
Maintain self-motivation with outstanding organizational and time management skills
Remain comfortable when dealing with outstanding organizational and time management skills
Multi-task and prioritize requests with excellent attention to detail.
Complete any other duties or tasks assigned by management or as seen fit for HR needs.
Devised hiring and recruitment policies for 400-employee company

ARTHRITIS RHEUMATOLOGY CLINICS OF KANSAS

04.2020 - 08.2021

Greet all patients in a promptly and warm friendly manner
Ensure clinic patient’s demographics and insurance information is accurate
Schedule appointments manage phone and direct incoming calls and manage the mail.
Collect co-payments and past due balances.
Maintain strict patient confidentiality in accordance with HIPAA regulations.
Executed record filing system to improve document organization and management.

CARE TODAY, CARE

02.2016 - 03.2019

Performed accounts payable & receivables, as well as payroll and managing time
Collaborated and communicated on workers compensation, as well as processing claims
Provided excellent customers service and ongoing communication to large corporate groups and local companies on invoicing and billing needs
Handled collection arrangements with local businesses.

CARE TODAY, CARE

08.2014 - 02.2016

Professionally and responsibly address customer service needs, answering multi-line phones, verifying different types of insurance such as OccMed, Work Comp or Commercial Insurance
Ensure patients are checked in during a timely manner.
Advertise MSN plan to patients that could not provide insurance.
Responded to customer requests for products, services, and company information