Sunny Stewart
Fletcher,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Registered Veterinary Technician
WNC Veterinary Hospital
10.2022 - Current
- Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
- Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
- Assured regulatory compliance by adhering to strict sanitation protocols and maintaining up-to-date licensure.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Answered owner animal health questions and advised on best care practices.
- Restrained animals to protect veterinarians from potential harm.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
- Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted with diagnostic imaging procedures such as radiographs or ultrasounds, enabling accurate diagnoses and treatments.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted veterinarians in surgery, resulting in successful procedures and faster recovery times for patients.
- Conducted dental cleanings under anesthesia, improving oral health outcomes for patients.
- Improved client satisfaction through clear communication regarding pet health status updates.
- Developed comprehensive discharge instructions that ensured continuity of care at home.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Streamlined clinic operations by organizing supplies and maintaining clean treatment areas, fostering a safe and efficient workspace.
- Educated pet owners on preventive care measures, leading to healthier pets and fewer medical issues.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Registered Veterinary Technician
Apple Valley Animal Hospital
11.2020 - 10.2022
- Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
- Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
- Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
- Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
- Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted with diagnostic imaging procedures such as radiographs or ultrasounds, enabling accurate diagnoses and treatments.
- Assisted veterinarians in surgery, resulting in successful procedures and faster recovery times for patients.
- Conducted dental cleanings under anesthesia, improving oral health outcomes for patients.
- Improved client satisfaction through clear communication regarding pet health status updates.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Educated pet owners on preventive care measures, leading to healthier pets and fewer medical issues.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assured regulatory compliance by adhering to strict sanitation protocols and maintaining up-to-date licensure.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Registered Veterinary Technician
Western Carolina Regional Animal Hospital - Veterinary Emergency Hospital
11.2017 - 02.2021
- Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
- Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
- Managed inventory of medical supplies to maintain adequate stock levels while minimizing waste.
- Provided compassionate nursing care to patients, promoting their overall well-being and comfort during treatment.
- Administered medications and vaccinations as prescribed by the veterinarian, ensuring proper dosage and timely administration.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Assisted with diagnostic imaging procedures such as radiographs or ultrasounds, enabling accurate diagnoses and treatments.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted veterinarians in surgery, resulting in successful procedures and faster recovery times for patients.
- Conducted dental cleanings under anesthesia, improving oral health outcomes for patients.
- Improved client satisfaction through clear communication regarding pet health status updates.
- Developed comprehensive discharge instructions that ensured continuity of care at home.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Streamlined clinic operations by organizing supplies and maintaining clean treatment areas, fostering a safe and efficient workspace.
- Educated pet owners on preventive care measures, leading to healthier pets and fewer medical issues.
- Collected patient biopsies and blood samples for laboratory analysis.
- Assured regulatory compliance by adhering to strict sanitation protocols and maintaining up-to-date licensure.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Assessed paws, ears, and eyes for injuries or infections as part of initial evaluation.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Answered owner animal health questions and advised on best care practices.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Server
Hickory Tavern
09.2017 - 11.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Education
Associate of Science - Veterinary Medical Technology
Asheville Buncombe Technical Community College
Asheville, NC05.2019
High School Diploma -
North Henderson High School
Hendersonville, NC06.2008
Skills
- Anesthesia Administration
- Patient Monitoring
- Diagnostic Imaging
- Dental Prophylaxis
- Sample Collection
- Medical record-keeping
- Post Operative Care
- Medication Dispensing
- Preventative Care
- Laboratory Testing
Timeline
Registered Veterinary Technician
WNC Veterinary Hospital
10.2022 - Current
Registered Veterinary Technician
Apple Valley Animal Hospital
11.2020 - 10.2022
Registered Veterinary Technician
Western Carolina Regional Animal Hospital - Veterinary Emergency Hospital
11.2017 - 02.2021
Server
Hickory Tavern
09.2017 - 11.2018
Associate of Science - Veterinary Medical Technology
Asheville Buncombe Technical Community College
High School Diploma -
North Henderson High School
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