Sunny Wells

• Instructed across 5 different subjects and P.E
• Classes (average of 22 students grades K-8)
• Engaged students, developing team building activities that enhanced student motivation
• Incorporated digital technology into learning instruction
• Collaborated with teachers in developing long term plans for struggling students
• Supported struggling and ESL students to improve targets
• Implemented hands on activities for kinesthetic learning
• Adhered to strict school policies and procedures for students with disciplinary issues
• Worked between 1-5 days per week during the school year and many times taken long-term substitute positions.

• Established, updated and maintained paper-based and digital files and records in cabinets and document management systems
• Contacted customers for completed orders and engaged clients to gauge satisfaction and solicit feedback
• Monitored inventory and ordered new supplies and equipment before stock depletion
• Coordinated and organized meetings, conference calls and appointments to distribute resources and technologies fairly
• Received, sorted and distributed incoming and outgoing mail and faxes to correct destinations
• Collected and prepared operating reports from time-and-attendance, termination and new hire records
• Issued and tracked document numbers to monitor and maintain filing order
• Ordered office supplies to minimize costs and reduce waste
• Maintained scheduling and event calendars for staff meetings, parties and important deadlines
• Directed calls based on query type to streamline support
• Anticipated and prepared materials needed for conferences and meetings
• Helped maintain office organization for aesthetic appeal and easy access to supplies
• Received and distributed incoming mail and digital correspondence
• Coordinated events for office staff, organizing resources and preventing scheduling conflicts
• Entered information onto digital systems to maintain data quality and accuracy
• Reserved restaurants, clubs and other venues for client meetings
• Updated databases and spreadsheets regularly to track progress
• Supported workflow of daily administrative tasks to achieve targets and deadlines.

• Delivered consistent high-quality service to maintain customer loyalty
• Addressed, researched and resolved customer issues
• Utilized POS system to process cash, credit card and mobile pay transactions
• Promoted customer loyalty program or store credit card to meet performance targets
• Attended and participated in store meetings to improve teamwork and achieve targets
• Organized and faced products on shelves and in displays to comply with merchandising standards
• Participated in learning opportunities and store meetings to enhance job knowledge
• Monitored security of company property, reporting damaged or missing products
• Used business and product knowledge to solve customer needs
• Set productive work goals and established priorities to meet them
• Answered customer questions about return and exchange policies
• Built temporary displays to highlight promotional events
• Leveraged hand trucks to unload merchandise
• Improved individual performance by accepting direction and feedback
• Built rapport and maintained strong working relationships inside and outside organization
• Built attractive displays to promote sale items
• Suggested additional products and services to increase sales
• Developed individual relationships with customers from greeting through post-sale contact
• Handled customer purchase paperwork, tracking orders in response to customer queries
• Updated pricing and signage to advertise sales or seasonal products.

Army Combat Soldier

• Fought in military combat with heavy weapons
• Patrolled assigned areas to maintain security presence
• Maintained, cleaned and properly used equipment
• Protected people and property with extensive training and using military techniques
• Trained with other soldiers for long hours per day
• Received special training and recognition in Detainee Guard, Cook, Radio Operator
• Took and followed orders from commanders without question
• Provided overwatch for platoons out on patrol with team's mobile gun system
• Filled in for colonel and command sergeant majors' secretaries
• Carried specialized equipment, protective clothing and other gear depending on degree of physical risk
• Accomplished and completed special assignments and missions.

Army Brigade Secretary

• Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
• Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Sorted mail and distributed it to appropriate personnel or departments within the organization.
• Coordinated meeting logistics such as room reservations and catering services.
• Assisted with special projects or tasks related to departmental functions upon request.
• Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
• Performed data entry into computer systems; ensured accuracy of all entered information.
• Managed calendar reminders for upcoming deadlines or events associated with the office.
• Proofread documents before submission; corrected any errors found in grammar or punctuation.

• Protected personnel from potential foodborne illnesses by keeping kitchen work areas clean and sanitary
• Handled, prepared and cooked foods for diners in [Type] facility
• Cooked food thoroughly following established recipes and good culinary practices
• Operated military kitchens and dining facilities according to strictest standards
• Protected customers with superb food handling and cleaning practices
• Assisted servers to move food out of kitchen quickly
• Cleaned fruits and vegetables to prepare for cooking and serving
• Prepared for busy periods by cutting, slicing and washing frequently used ingredients
• Kept kitchen organized, clearing waste and leftover foods.

• Handled caller inquires with diligence and attention to detail to coordinate swift resolutions
• Sent and received transmission instructions through timely communications with receiving operators
• Arranged communications between vessels and on-site crew members, keeping lines open and equipment functional with careful management
• Maintained station message logs for IED locations, CACHE findings, Arial support, Ground Support, and general travel activities
• Assisted with emergency response coordination by monitoring frequencies and relaying distress calls
• Documented communications between all companies in the Division in master log
• Facilitated connections by operating branch exchange switchboards covering communications across Iraq.