SUNNY CHO
Mental Health Worker
Waynesboro,US
Summary
Compassionate Mental Health Worker with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
24
24
years of professional experience
20
20
years of post-secondary education
1
1
Language
Work History
Mental Health Worker
Augusta Health Medical Center, Crossroads
Fishersville, VA
09.2022 - Current
- Provides direct patient care services to 40 patients with psychiatric and chemical dependency disorders under direction or supervision of registered nurse
- Assist new admission and orients patients to unit
- Assist/provide patients with daily care and obtain their intake/output, vital signs, & blood glucose level
- Documented client progress in confidential files.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings
Patient Placement Center Resource Clerk/Transportation Coordinator
University of Virginia Medical Center
Charlottesville, VA
02.2021 - 09.2022
- Performed overseeing and maintained UVA hospital inpatient capacity, 800 beds (including ED), by collaborating with physicians and unit charge nurses via EMR and inbound call
- Coordinated medical/non-medical transportation for patient discharge
- Scheduled direct admit transplant/non-transplant patients via EMR and outbound call system
- Performed in-hospice conversion via EMR and inbound call system
Information Desk & Receptionist
University Of Virginia Medical Center
Charlottesville, VA
10.2019 - 02.2021
- Welcomed over 1000 customers with friendly greetings, answered general questions, gathered nature of visit, and directed them to specific offices.
- Collaborated with hospital security and charge nurses to conduct inpatient safekeeping
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Monitored and screened visitors to verify accessibility to inter-office personnel
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Operated multi-line telephone system to answer and direct high volume of calls
Private Piano Instructor
Self-employeed
Seoul/LA/Staunton, South Korea/CA/TX/VA
01.2000 - 11.2020
- Established strong music foundation with students by incorporating basic music theory into weekly lessons
- Prepared over 30 piano students for showcase performances
- Developed musical instruction with goal of end-of-term recital performance.
- Communicated regularly with parents to provide information about children's progress and challenges
- Worked with students to sharpen sight-reading, memorization, and improvisation piano techniques
- Arranged lessons to accommodate each student's unique goals and interests
Front/Back Dental Assistant
Dr. Young Cha’s Dental Office
Azusa, CA
05.2011 - 09.2012
- Scheduled appointments, gathered patient health history, and collected payments over 25 daily
- Made and cast dental molds of patients’ teeth
- Took before and after pictures, including partial/full X-rays for ortho patients
- Gained hands-on experience in orthodontic maneuvers such as placing and removing brackets, wires, chains, coils, and elastic bands
- Performed duties of dental hygienist such as cleaning patients’ teeth, fluoride and sealants, root planning, and scaling
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery
Education
Bachelor of Arts - Studying Songwriting and Producing Music
Berklee College of Music
Boston, MA 01.2017 - 09.2023
Associate of Applied Science -
Ashworth College
Norcross, GA 03.2005 - 08.2016
Certification - Nonviolent Crisis Intervention 2nd Edition
Crisis Prevention Institute
Fishersville, VA 09.2022 - 10.2022
Certification - Certified Professional Coders Training Program
American Association of Professional Coders
07.2022 - 07.2023
Certification - Medical Interpreter Training Program
Medical Interpreting Training School
Burbank, CA 09.2021 - 03.2022
Certification - C Programming & Linux Professional Certification
Dartmouth_IMTX
Hanover, NH 01.2021 - 07.2021
Award - Augusta Health, The PCT Advisory Council & Nursing
Augusta Health Medical Center
Fishersville, VA 05.2023 - 05.2023
Certification - Nationally Certified Psychiatric Technician
American Association of Psychiatric Technicians
Sacramento, CA 08.2023 - 08.2023
Skills
X-Rays, EKG, Vital, & Blood Glucose Meter
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Certification - Nationally Certified Psychiatric Technician
American Association of Psychiatric Technicians
08.2023 - 08.2023
Award - Augusta Health, The PCT Advisory Council & Nursing
Augusta Health Medical Center
05.2023 - 05.2023
Certification - Nonviolent Crisis Intervention 2nd Edition
Crisis Prevention Institute
09.2022 - 10.2022
Mental Health Worker
Augusta Health Medical Center, Crossroads
09.2022 - Current
Certification - Certified Professional Coders Training Program
American Association of Professional Coders
07.2022 - 07.2023
Certification - Medical Interpreter Training Program
Medical Interpreting Training School
09.2021 - 03.2022
Patient Placement Center Resource Clerk/Transportation Coordinator
University of Virginia Medical Center
02.2021 - 09.2022
Certification - C Programming & Linux Professional Certification
Dartmouth_IMTX
01.2021 - 07.2021
Information Desk & Receptionist
University Of Virginia Medical Center
10.2019 - 02.2021
Bachelor of Arts - Studying Songwriting and Producing Music
Berklee College of Music
01.2017 - 09.2023
Front/Back Dental Assistant
Dr. Young Cha’s Dental Office
05.2011 - 09.2012
Associate of Applied Science -
Ashworth College
03.2005 - 08.2016
Private Piano Instructor
Self-employeed
01.2000 - 11.2020
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