Computer skills: Microsoft Office and Photo Editing
English, Chinese (Fluent in Mandarin and Cantonese)
Team player with excellent interpersonal skills
Organized, independent, motivated, proactive, and focused
Detail and service oriented, ability to prioritize projects efficiently
Self-motivated learner who is able to grasp new concepts quickly
Marketing poster making
Overview
12
12
years of professional experience
Work History
Executive director of art studio
Little Dragon Arts.
03.2025 - Current
Communicate with parents about student progress, school updates, class registration, fees, and attendance.
Arrange trial class registrations and follow up on makeup classes.
Collect parent feedback and report suggestions to the principal.
Assist the principal with teacher schedules, meeting coordination, and related preparations.
Record weekly income and expenses; prepare bi-weekly payroll reports.
Create promotional posters and materials; photograph student artworks for marketing use.
Promote the school on Xiaohongshu (Little Red Book), external websites, and other online platforms.
Keep the studio clean and well-organized; decorate for holidays and display student artworks.
Regularly check and restock painting materials and daily supplies for teachers and the studio.
Update and maintain student, class, and financial information in the school system regularly.
Executive director of art studio
Little Dragon Arts.
03.2025 - Current
Communicate with parents about student progress, school updates, class registration, fees, and attendance.
Arrange trial class registrations and follow up on makeup classes.
Collect parent feedback and report suggestions to the principal.
Assist the principal with teacher schedules, meeting coordination, and related preparations.
Record weekly income and expenses; prepare bi-weekly payroll reports.
Create promotional posters and materials; photograph student artworks for marketing use.
Promote the school on Xiaohongshu (Little Red Book), external websites, and other online platforms.
Keep the studio clean and well-organized; decorate for holidays and display student artworks.
Regularly check and restock painting materials and daily supplies for teachers and the studio.
Update and maintain student, class, and financial information in the school system regularly.
Lead Technician & Daily Assistant
Shuchang Lei Co.
05.2018 - Current
Provide house and carpet cleaning services to customers in the surrounding Los Angeles cities
Primary contact for all customers. Responsible for generating sales, price negotiation, and coordinating cleaning schedule for cleaning technicians
Responsible for promoting business through social media channels
Product research into detergents for the most effective cleaning solutions on various jobs
Lead Technician & Daily Assistant
Shuchang Lei Co.
05.2018 - Current
Provide house and carpet cleaning services to customers in the surrounding Los Angeles cities
Primary contact for all customers. Responsible for generating sales, price negotiation, and coordinating cleaning schedule for cleaning technicians
Responsible for promoting business through social media channels
Product research into detergents for the most effective cleaning solutions on various jobs
Store Manager
Donahoo's Golden Chicken.
05.2023 - 06.2025
Team Leadership: Supervise and train front-line staff, ensuring high performance and excellent customer service.
Operations Management: Oversee daily store operations, including order accuracy, inventory control, and workflow efficiency.
Customer Relations: Resolve escalated customer issues and ensure a positive dining and takeout experience.
Sales & Reporting: Monitor daily sales, prepare reports, and assist in planning promotions to drive revenue growth.
Health & Safety Compliance: Ensure the store meets all health regulations and maintains high cleanliness standards.
Greet guests to cooperate with ordering and collection, clip the corresponding set meal, reserve the set meal, and call the number to give the corresponding set meal to the guests in the queue.
Prepare and replenish everything you need daily, including making tea and preparing various salads. These need to be prepared in advance and replenished with various goods.
There is still a lot of manual work to do, such as making bread, mixing flour, mixing fried chicken batter, mixing and mixing salad, etc.
Store Manager
Donahoo's Golden Chicken.
05.2023 - 06.2025
Team Leadership: Supervise and train front-line staff, ensuring high performance and excellent customer service.
Operations Management: Oversee daily store operations, including order accuracy, inventory control, and workflow efficiency.
Customer Relations: Resolve escalated customer issues and ensure a positive dining and takeout experience.
Sales & Reporting: Monitor daily sales, prepare reports, and assist in planning promotions to drive revenue growth.
Health & Safety Compliance: Ensure the store meets all health regulations and maintains high cleanliness standards.
Greet guests to cooperate with ordering and collection, clip the corresponding set meal, reserve the set meal, and call the number to give the corresponding set meal to the guests in the queue.
Prepare and replenish everything you need daily, including making tea and preparing various salads. These need to be prepared in advance and replenished with various goods.
There is still a lot of manual work to do, such as making bread, mixing flour, mixing fried chicken batter, mixing and mixing salad, etc.
Executive director of art studio
Little Dragon Arts.
01.2022 - 09.2022
Maintain regular communication with parents regarding students' class progress and school updates.
Notify parents of important school adjustments and announcements.
Discuss student registration, class hours, and fee details.
Coordinate and manage student trial class registration.
Inform parents about students needing to make up classes and record attendance accordingly.
Provide feedback to the principal based on parent communications and suggestions.
Assist the principal in adjusting teacher schedules and meeting arrangements, ensuring proper documentation and preparation.
Maintain weekly records of school income and expenditures.
Prepare bi-weekly payroll reports in collaboration with the principal.
Design promotional materials for student enrollment.
Photograph and document student artwork for marketing purposes.
Promote the school through Xiaohongshu (Little Red Book), external websites, and other online platforms.
Assist with publicity planning and execution.
Ensure the studio is clean and welcoming for classes.
Decorate the studio for festivals and frame student artwork for display.
Conduct regular checks on painting materials and studio supplies.
Organize and replenish teaching materials and miscellaneous school items.
Executive director of art studio
Little Dragon Arts.
01.2022 - 09.2022
Maintain regular communication with parents regarding students' class progress and school updates.
Notify parents of important school adjustments and announcements.
Discuss student registration, class hours, and fee details.
Coordinate and manage student trial class registration.
Inform parents about students needing to make up classes and record attendance accordingly.
Provide feedback to the principal based on parent communications and suggestions.
Assist the principal in adjusting teacher schedules and meeting arrangements, ensuring proper documentation and preparation.
Maintain weekly records of school income and expenditures.
Prepare bi-weekly payroll reports in collaboration with the principal.
Design promotional materials for student enrollment.
Photograph and document student artwork for marketing purposes.
Promote the school through Xiaohongshu (Little Red Book), external websites, and other online platforms.
Assist with publicity planning and execution.
Ensure the studio is clean and welcoming for classes.
Decorate the studio for festivals and frame student artwork for display.
Conduct regular checks on painting materials and studio supplies.
Organize and replenish teaching materials and miscellaneous school items.
Accountant
Wall and Floor Tile
08.2018 - 10.2019
Responsible for generating balance sheets, profit and loss statements, and other financial reports for management.
Analyzed revenues, costs, trends, financial commitments and other obligations to predict future revenues and expenses.
Ensured sales records and payments are reconciled on a monthly basis.
Prepared and organized financial reports for tax accountant.
Accountant
Wall and Floor Tile
08.2018 - 10.2019
Responsible for generating balance sheets, profit and loss statements, and other financial reports for management.
Analyzed revenues, costs, trends, financial commitments and other obligations to predict future revenues and expenses.
Ensured sales records and payments are reconciled on a monthly basis.
Prepared and organized financial reports for tax accountant.
Account Manager
Wall and Floor Tile
08.2018 - 12.2018
Primary contact for all customers. Manager of customers’ accounts.
Provided complete service package to customers from start to finish (from sales generation to order delivery).
Maintained inventories and liaised with purchasing department on restocking timelines.
Liaised with suppliers to ensure orders are processed in a timely manner.
Conducted research to ensure company’s product offerings remain competitive among market peers.
Analyzed company business and customer base to improve sales scalability.
Account Manager
Wall and Floor Tile
08.2018 - 12.2018
Primary contact for all customers. Manager of customers’ accounts.
Provided complete service package to customers from start to finish (from sales generation to order delivery).
Maintained inventories and liaised with purchasing department on restocking timelines.
Liaised with suppliers to ensure orders are processed in a timely manner.
Conducted research to ensure company’s product offerings remain competitive among market peers.
Analyzed company business and customer base to improve sales scalability.
Receptionist
International Buffet
12.2013 - 08.2018
Provided excellent customer service in a high-traffic setting restaurant.
Responsible for payment processing and reconciled sales totaling over $10,000.
Responsible for greeting guests personally and over the phone.
Receptionist
International Buffet
12.2013 - 08.2018
Provided excellent customer service in a high-traffic setting restaurant.
Responsible for payment processing and reconciled sales totaling over $10,000.
Responsible for greeting guests personally and over the phone.
Education
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Pasadena City College
Pasadena, CA
12.2021
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East Los Angeles College
Los Angeles, CA
12.2017
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Mark Keppel High School
Monterey Park, CA
05.2013
Skills
Microsoft Office
Photo Editing
Interpersonal Skills
Organizational Skills
Motivation
Proactivity
Focus
Detail Orientation
Service Orientation
Project Prioritization
Self-motivation
Quick Learning
Marketing Poster Making
Qualification Summary
Microsoft Office, Photo Editing, English, Chinese (Fluent in Mandarin and Cantonese), Team player with excellent interpersonal skills, Organized, independent, motivated, proactive, and focused, Detail and service oriented, ability to prioritize projects efficiently, Self-motivated learner who is able to grasp new concepts quickly, Marketing poster making