Sunny Heer

• Founded and scaled a profitable boutique coffee business, managing operations, finances, and a team of 8 employees.

• Implemented cost-control systems and vendor partnerships to improve margins while maintaining quality standards.

• Drove consistent revenue growth through marketing initiatives, loyalty programs, and community engagement.

• Oversaw hiring, scheduling, payroll, and inventory management to ensure operational efficiency.

• Analyzed sales data and customer feedback to guide strategic decision-making and product development.

• Implemented inventory management systems to optimize supply chain and reduce waste.
• Established training programs for staff, improving onboarding and performance consistency.

• Achieved company growth by implementing strategic plans and streamlining operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.
• Established new revenue streams by identifying market opportunities and launching innovative products or services.
• Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
• Drove profitability with thorough financial analysis and strategic decision making.
• Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
• Led a team in delivering exceptional customer service, cultivating a loyal customer base.

• Advertised client properties through websites, social media, and real estate guides.
• Property Sourcing & Evaluation: Identified and assessed potential investment properties through market research and networking. Evaluated property values, condition, and potential for return on investment.
• Deal Negotiation: Negotiated purchase agreements with property owners and investors, securing favorable terms and maximizing profitability.
• Transaction Management: Facilitated the acquisition and disposition of properties, ensuring all documentation and legal requirements were met.
• Market Analysis: Conducted in-depth analysis of local real estate markets to identify trends, pricing, and investment opportunities.
• Client & Investor Relations: Developed and maintained strong relationships with investors, buyers, and sellers, providing expert guidance and facilitating successful transactions.
• Lead Generation: Utilized various marketing strategies and networking techniques to generate leads and acquire new properties for wholesale.
• Problem-Solving: Addressed and resolved issues related to property acquisition, financing, and closing, ensuring smooth transaction processes.
• Financial Acumen: Analyzed financial metrics, including cash flow, ROI, and cap rates, to evaluate property performance and make informed investment decisions.
  
  
  

• Streamlined vehicle inventory management for greater efficiency in the sales process.
• Increased dealership sales by developing and maintaining strong relationships with clients.
• Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
• Product Expertise: Demonstrated extensive knowledge of automotive features, benefits, and technical specifications to educate customers and assist in their purchasing decisions.
• Sales Process Management: Guided clients through the entire sales process, from initial inquiry to final purchase, ensuring a seamless and satisfying experience.
• Negotiation & Closing: Effectively negotiated vehicle prices and terms, closing sales in a manner that met or exceeded company targets while maintaining customer satisfaction.
• Relationship Building: Cultivated and maintained strong relationships with clients, fostering repeat business and generating referrals through exceptional service.
• Market Analysis: Monitored market trends and competitor activities to stay informed of industry developments and adjust sales strategies accordingly.
• Sales Reporting: Analyzed sales data and performance metrics to track progress, identify opportunities for improvement, and report results to management.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
• Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
• Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
• Increased sales performance through strategic planning and execution of targeted marketing campaigns.
• Mentored and developed sales team, fostering a culture of continuous improvement and accountability.