Sunny Hudson
Ramer,Mcnairy
Summary
Motivated individual with strong communication, problem-solving, and collaboration skills. Brings reliability and adaptability to new challenges, demonstrating a commitment to learning and contributing positively to team objectives. Eager to leverage strengths to support workplace success.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Praxis
Savannah, TN
10.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers with product selection and order placement via phone and online channels.
- Maintained accurate records of customer interactions and transactions in CRM system.
- Collaborated with team members to improve response times for customer service requests.
- Provided feedback on common issues to enhance product knowledge and service efficiency.
OPD Associate
Walmart
Selmer, TN
02.2025 - 10.2025
- Prepared customer orders for pickup and delivery, ensuring accuracy and efficiency.
- Assisted with inventory management by restocking shelves and organizing products.
- Communicated effectively with customers regarding order status and delivery updates.
- Operated handheld devices to track inventory levels and order fulfillment processes.
Shipping Supervisor
Praxis
Savannah, TN
01.2024 - 12.2024
- Supervised daily shipping operations, ensuring compliance with safety and quality standards.
- Coordinated logistics activities, optimizing transportation routes for timely deliveries.
- Trained and mentored team members on best practices in shipping procedures.
- Managed inventory levels, conducting regular audits to maintain accuracy and efficiency.
- Collaborated with cross-functional teams to resolve shipping discrepancies and enhance service delivery.
Education
Social Work
University of Tennessee Martin
Martin, TNSkills
- Customer service
- Data entry
- Problem resolution
- Complaint handling
- Customer relations
- Documentation and reporting
- Adaptability and flexibility
- Empathy and patience
- Task prioritization
Timeline
Customer Care Representative
Praxis
10.2025 - Current
OPD Associate
Walmart
02.2025 - 10.2025
Shipping Supervisor
Praxis
01.2024 - 12.2024
Social Work
University of Tennessee Martin