Sunshine De Guzman
Honolulu,Hawaii
Summary
Reliable employee seeking Resource Specialist position. Offering excellent communication and good judgment. Very compassionate and eager to help our homeless community. Has a strong desire to serve and change lives for the better.
Overview
10
10
years of professional experience
Work History
Cashier
Times Supermarket
04.2022 - 01.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Memorized all product codes and sales
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Star Baker
Cheesecake Factory Inc
08.2017 - 06.2018
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Managed daily operations of the bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Replenished bakery items in display cases.
Counter Manager
SUBWAY
04.2016 - 08.2017
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Ensured food safety compliance by strictly adhering to sanitation and cleanliness guidelines in all aspects of sandwich preparation and handling.
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
Cashier
McDonald's
07.2015 - 01.2016
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
Bakery Team Leader
The Patisserie
02.2014 - 01.2015
- Fostered a positive work culture among staff members through open communication and recognition of achievements.
- Maintained a clean and organized work environment, adhering to strict food safety guidelines for optimal product quality.
- Evaluated team member performance regularly, providing constructive feedback and opportunities for growth.
- Managed inventory control, ordering supplies, and minimizing waste to maximize profitability.
- Led daily team meetings to discuss goals, challenges, and opportunities for improvement in operations.
- Trained new team members on bakery operations, ensuring adherence to company standards and procedures.
- Ensured compliance with local health regulations by conducting regular inspections of the facility''s cleanliness and sanitation practices.
- Enhanced bakery team productivity by implementing efficient work processes and schedules.
Education
No Degree -
President Theodore Roosevelt High School
Honolulu, HISkills
- Excellent Customer Service
- Hardworking
- Team Player
- Driven
- Dependable
- Punctual
- Eager to Learn
- Compassionate
Timeline
Cashier
Times Supermarket
04.2022 - 01.2024
Star Baker
Cheesecake Factory Inc
08.2017 - 06.2018
Counter Manager
SUBWAY
04.2016 - 08.2017
Cashier
McDonald's
07.2015 - 01.2016
Bakery Team Leader
The Patisserie
02.2014 - 01.2015
No Degree -
President Theodore Roosevelt High School
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