Overview
Work History
Education
Skills
Timeline
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Sunshine Mccullough

Dallas,TX

Overview

8
8
years of professional experience

Work History

Logistics Operations Supervisor

United States Post Office
07.2019 - Current
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Monitored logistics performance and identified improvement opportunities.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Assigned tasks to team members to complete within designated time frames.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Developed standard operating procedures for team to follow and maintained records of activities.

Supervisor of Distribution Operations

United States Postal Office
11.2018 - Current
  • Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
  • Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
  • Documented safety action plans, quality initiatives and team performance into computer system.
  • Controlled inventory transactions to reconcile ordering processes with demand forecasts.
  • Identified and solved complex strategy obstacles to promote growth and guide business direction.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Conducted research to address shipping errors and packaging mistakes.

Vehicle Operation Assistance

United States Postal Service, USPS
11.2018 - Current
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Managed teams of drivers, shift schedules and reservation calendars.
  • Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
  • Minimized liability by consistently following road rules when driving.
  • Delivered goods and products to customer on time and in excellent condition.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Upheld high standards of professionalism and discretion when working with high-value clients.

Mail Handler

United States Postal Service, USPS
07.2015 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Used automated mail processing equipment to sort and collate mail.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Operated mail processing machine to sort and package incoming and outgoing mail.

Education

Bachelor of Science - Criminal Justice

Grambling State University
Grambling, LA
05.2024

High School Diploma -

Green Oaks High School
Shreveport, LA
05.2003

Business Office Technology Certification - Business Technology

Shreveport Job Corps Center
Shreveport, LA
05.2003

Skills

  • Budget Preparation and Management
  • Shipping and Receiving
  • Disciplinary Action
  • Forecast Demand
  • Complaint Investigation and Resolution
  • Safety Standards
  • Web-Based Logistics Information Systems
  • Work Orders
  • Freight Management
  • Material Handling and Moving
  • Root Cause Analysis
  • Transport Scheduling
  • Reporting Tools
  • Warehouse Operations
  • Distribution Management
  • Resolve Customer Issues
  • Fleet Dispatching
  • Dispatch Procedures
  • Transportation Activity Management
  • Logistical Operations

Timeline

Logistics Operations Supervisor

United States Post Office
07.2019 - Current

Supervisor of Distribution Operations

United States Postal Office
11.2018 - Current

Vehicle Operation Assistance

United States Postal Service, USPS
11.2018 - Current

Mail Handler

United States Postal Service, USPS
07.2015 - Current

Bachelor of Science - Criminal Justice

Grambling State University

High School Diploma -

Green Oaks High School

Business Office Technology Certification - Business Technology

Shreveport Job Corps Center
Sunshine Mccullough