Sunshine Post
Spring Hill,TN
Summary
Energetic Medical Office Receptionist offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Williamson Medical Group
12.2016 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Supported office staff and operational requirements with administrative tasks.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Patient Nutrition Expeditor
Williamson Medical Center
03.2015 - 12.2016
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Collaborated with dietitians to ensure optimal nutrition for patients with specific dietary needs.
- Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
- Facilitated communication between dietitians, nursing staff, and patients to optimize meal planning efforts.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
General Store Key Holder
The Grove Country Club
09.2014 - 03.2015
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Catering and Event Manager
Humdingers Fire Grilled and Chicken Restaurant
02.2010 - 09.2014
- Managed quality communication, customer support and product representation for each client, Inspected dining and serving areas to ensure cleanliness and proper setup checked the quantity and quality of received products
- Streamlined event management processes for increased efficiency and improved customer experiences.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes.
- Increased repeat business from satisfied customers due to exceptional service delivery during events.
- Successfully managed multiple simultaneous events without compromising quality or exceeding budget constraints.
- Contributed to business expansion efforts by participating in industry trade shows and networking events for exposure within the local market area.
- Maintained excellent food quality standards by creating menus tailored to specific client requirements.
- Achieved consistent on-time delivery of catering orders by implementing efficient scheduling systems.
Education
Asthetician License - Aesthetician
The Beauty Institute
Memphis, TN02.2006
High School Diploma -
Olive Branch High School
Olive Branch, MS05.2004
Skills
- Medical Scheduling
- Multi-line Phone Systems
- Medical Terminology
- HIPAA Compliance
- Electronic Medical Records
- EMR / EHR
- Inventory Oversight
- Supply Ordering
- Office Administration
Certification
Central Sterile Technician
Timeline
Medical Receptionist
Williamson Medical Group
12.2016 - Current
Patient Nutrition Expeditor
Williamson Medical Center
03.2015 - 12.2016
General Store Key Holder
The Grove Country Club
09.2014 - 03.2015
Catering and Event Manager
Humdingers Fire Grilled and Chicken Restaurant
02.2010 - 09.2014
Asthetician License - Aesthetician
The Beauty Institute
High School Diploma -
Olive Branch High School
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