Sunshine Southby
Merchandising Vendor Manager
Wichita Falls,TX
Summary
Proactive and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Passionate live goods merchandiser/vendor talented in procuring goods and driving sales success. Sharp individual well-versed in using exemplary research skills to determine up and coming gardening trends
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Service Merchandiser
Altman Specialty Plants
Giddings, TX
12.2020 - Current
- Oversee a procurement of plants for commercial nurseries retail chain store, monitoring annual budget and setting future sales goals.
- Exceeded goals through effective task prioritization and great work ethic.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Monitored company inventory to keep stock levels and databases updated.
- Tracked production and quality control systems to proactively identify deficiencies.
- Recruited and hired top performers to add talent and value to department.
- Travel to other sites in and around Dallas to problem solve plant product issues.
- Train both chain store and Altman's Plant staff on proper plant care and merchandising.
Event Coordinator/Hospitality Specialist
Coyote Ranch Resort/Jellystone Park
Wichita Falls, TX
03.2014 - 12.2020
- Organize and coordinate weddings, family reunions, guest activities, educational field trips and holiday events while focusing on delivering superior customer service.
- Participate in bridal industry events to promote company services and build relationships with prospective couples, clients and vendors.
- Recruit, hire and train personnel annually. Work to establish key internal functions and outline scope of positions for a successful busy season.
- Implement new business strategies by securing contracts with five of the surrounding school districts , developing an educational program that increases revenue by 25% during slow seasons.
- Assist with marketing strategy creation and advertising initiatives to better promote facility to public.
- Control inventory levels monthly, order new merchandise to keep quantities well-stocked.
- Collaborate three different departments, maintenance, housekeeping and security teams to resolve requests and issues efficiently.
- Assist problematic guests to lower-level employees and maintain excellent customer service.
Education
Associate of Arts - Associates Degree
Vernon College
Wichita Falls, TX 08.2019 - Current
Skills
Staff Management
Vendor management
Operational improvement
Strategic Planning
Project Management
Employee training and development
Retail management
Vendor negotiation