Sunya Byers
NC
Summary
With over five years of professional experience, I am seeking a challenging position that utilizes my skills in reconciling complex issues, reviewing and researching transactional system inputs and outputs, and identifying and resolving discrepancies. Motivated by my core values of integrity, customer focus, results-driven approach, and loyalty, I employ exceptional interpersonal skills and business acumen to collaborate with business leaders, enhancing efficiency and performance to meet key organizational goals. As a committed leader, I establish and maintain trust-based relationships at all levels.
Overview
10
10
years of professional experience
Work History
HRIS Analyst
JELD-WEN
Charlotte, NC
04.2017 - Current
- SAP Functional with overall 5 plus years of IT Experience ,Implementation, Support of SAP & Business applications.
- Experience on Implementation, and Production Support of SAP HCM Applications
- Configured and maintained business processes, staffing models, job profiles, positions, locations, compensation, cost centers, reports, and security using in-depth knowledge of HCM functionality.
- Demonstrated proficiency in multiple HR responsibilities including Recruiting, Hiring, Payroll administration, Benefits management, and Compensation.
- Enhanced user experience through exceptional support provided to end users and HR Business Partners
- Conduct regular audits of global data in HCM system to ensure accuracy and compliance.
- Maximized team members' proficiency in utilizing SAP SuccessFactors by providing training in creating or updating internal training tools and process manuals
- Managed Helix ticketing system utilizing SLA's (Experience with Service Now ticketing system).
- Enhanced report generation capability through the implementation of Calculated Fields, Sorting, and Filtering Report Fields in order to develop advanced reports.
- Efficiently supported day to day SAP HCM operations, ensuring accurate and timely handling of employee compensation, terminations, status and position changes, new hires and rehires, transfers, and personal information updates.
SAP HCM Support HRIS Analyst
JPS Materials
Statesville, NC
04.2014 - 04.2017
- Managed diverse data sources for associates such as Supervisory Organization, Cost Centers, and Hierarchies.
- Conducted analysis on existing systems and databases, identifying areas for enhancement in order to fulfill business objectives.
- Collaborated with upper management to develop and execute strategic initiatives.
- Configured and tested HCM processes such as Hire, Change Job, Request Compensation, Job Application, and Termination.
- Utilized procedures, policies, and the Knowledge Management System to deliver precise and comprehensive information to staff members about benefit programs, HRIS support, payroll, and compensation inquiries.
- Enhanced efficiency by producing step-by-step manuals, support documents, and visual demonstrations
- Supporting HR departments with the review, testing, and implementation of upgrades or changes to HR information systems.
- Verified weekly payroll, exported payroll reports, and queries
- Delivered technical assistance to HR system users through troubleshooting, ticket creation, and conducting root cause analysis to effectively address issues.
- Established and nurtured effective working relationships with plant leadership and employees, coordinating personnel actions, ensuring accurate employee records, and addressing any employee issues such as transfers, hiring, compensation increases, promotions, and concerns.
- Maintained strict adherence to confidentiality, integrity, and ethical standards.
- Executed various responsibilities as needed for business operations
Education
Associate of Applied Science - HR
CPCC
Skills
- Troubleshooting
- ADP
- Kronos
- Training and development
- System Integration Testing
- HR Data Metric Reporting
- Applicant Tracking System
- Report Queries
- User Acceptance Testing
- Payroll Auditing
- Customer Service
- Decision-Making
- Team Collaboration
- Attention to Detail
- Goal Setting
- Adaptability
- Problem-solving abilities
- Client Relations
- Multitasking
- Professionalism
- Troubleshooting and diagnostics
- Task Prioritization
- Self Motivation
- Time Management
- Organizational Skills
- Reliability
Timeline
HRIS Analyst
JELD-WEN
04.2017 - Current
SAP HCM Support HRIS Analyst
JPS Materials
04.2014 - 04.2017
Associate of Applied Science - HR
CPCC
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