SUPARNA BANERJEE
New Castle,DE
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. Product Associate\Information Owner | CCB C&R
JP Morgan Chase
05.2023 - Current
- Led end-to-end development of digital products aimed at optimizing collections and recovery systems, that resulted in over $50 million in net credit loss benefits
- Led market research, roadmap definition, requirement analysis, backlog prioritization, story mapping, and release management using JIRA while collaborating closely with user experience, technical, strategy and business stakeholders
- Successfully led and managed two cross-functional Scrum teams, ensuring timely delivery of high-quality software products; Facilitated daily stand-up, sprint planning, retrospective, managed and prioritized defects, and managed backlog health, churn ratio, epic cycle time, team velocity and story point completion
- Leveraged Large Language Model to enhance functional design, acceptance criteria, and improve accuracy of collections forecasts and recovery strategies
- Utilized data analytics to monitor product performance and identify trends in customer behaviors and payment patterns
- Implemented feedback loops to gather insights from customers and continuously refine product features to meet their needs
- Established and maintained data governance frameworks to ensure data quality, integrity, and consistency across the organization
- Identified and assessed data related risks and developed mitigation strategies to protect data assets.
- Collaborated with scrum teams and controls teams to implement robust data protection measures, including encryption, access controls, and privileged account management
- Managed multiple third party supplier relationships to maintain service agreements and provide production support
Software Engineer | CCB Digital MAP
JPMorgan Chase
05.2021 - 05.2023
- Created secure and high-quality production code using object-oriented design principles and maintained algorithms that run synchronously with credit card marketing systems
- Participated in design and development of scalable and resilient APIs in a timely manner using Java and database querying languages
- Implemented non-functional requirement solutions using Splunk and Dynatrace
- Wrote automated test cases to conduct thorough unit testing, integration testing, and system testing to ensure software quality and functionality
- Designed, developed, coded, and troubleshooted with consideration of upstream and downstream systems and technical implications
- Collaborated effectively with the product team and other technology teams to solve complex problems spanning their respective areas
Software Engineer | CCB Digital MAP
JPMorgan Chase
06.2019 - 05.2021
- Worked as the Application Owner for five third-party hosted applications to design and build applications with robust resiliency, recoverability and stability by developing and enforcing production standards and design patterns
- Implemented Single-sign on for multiple third-party hosted applications to comply with JPMC best practices and reduced manual overhead by 30%
- Effectively socialized cross impacts to stakeholders and met project delivery schedules as per scheduled and agreed timelines
- Ensured error handling, fault tolerance, logging and other non-functional requirements are fully met by designs as well as defined and implemented application level monitoring, including configuring application alerts
- Ensured usage of effective testing standards methodologies and principles in testing software. Employed automated testing tools to drive improved coverage and efficiency of the QA process
- Monitored lifecycle status of hardware/software infrastructure application components and maintained accurate application entries
- Monitored, reported, and remediated identified application and control breaks internally and in partnership with third-party vendors
- Ensured static scan is completed at required intervals within SDLC and drove remediation on any discovered issues
- Aligned application strategy to CCB Big Bets, Firmwide Key Matters, and Compliance and Risk mandates, and was the point of contact for Roadmap discussions impacting application(s)
Education
Master of Science - Computer Science
University of Illinois
12.2018
Bachelor of Science - Information Technology
Netaji Subhash Engineering College
12.2016
Skills
- Product Management
- Product Analysis
- Agile Scrum Methodology
- Figma Wireframes
- Data Governance
- 3rd Party Vendor Management
- Application development
- Object oriented design
- Computer Architecture
- API
- AWS
- Business Process Automation
- IT Risk and Control Management
- Incident, Problem and Change Management
- Project Management
- Business Analysis
- Problem solving
Certification
- Certified AWS Cloud Practitioner
- Safe Product Owner Product Manager
Timeline
Sr. Product Associate\Information Owner | CCB C&R
JP Morgan Chase
05.2023 - Current
Software Engineer | CCB Digital MAP
JPMorgan Chase
05.2021 - 05.2023
Software Engineer | CCB Digital MAP
JPMorgan Chase
06.2019 - 05.2021
Bachelor of Science - Information Technology
Netaji Subhash Engineering College
Master of Science - Computer Science
University of Illinois
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