Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Technical Proficiency
Timeline
Generic

Superia Ingalls

Summary

Strategic Product Owner with a strong Business Analyst background, skilled in defining product vision, gathering business requirements, and delivering high-value solutions in Agile and SAFe environments. Adept at managing product backlogs, user stories, stakeholder engagement, and data analysis to drive successful product outcomes. Experienced in collaborating with cross-functional teams, including developers, UX designers, and business leaders, to create scalable, customer-centric solutions.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Product Owner | Business Analyst

Boeing
06.2018 - Current
  • Defined product vision, strategy, and roadmap to align with business goals and market demands.
  • Led backlog refinement sessions, ensuring clear user stories and well-defined acceptance criteria.
  • Conducted business analysis to identify pain points, assess customer needs, and recommend product enhancements.
  • Translated business requirements into actionable development tasks using JIRA and Confluence.
  • Prioritized features and technical improvements based on ROI, customer feedback, and business needs.
  • Partnered with developers, UX/UI designers, and QA teams to ensure smooth product execution.
  • Led Agile ceremonies, including Sprint Planning, Reviews, and Retrospectives, to enhance collaboration.
  • Conducted data analysis using SQL to assess product performance and inform business decisions.
  • Managed stakeholder expectations, facilitating regular check-ins and feedback loops.


Key Achievements:
✔ Spearheaded the development of a customer-facing portal, increasing user engagement by 40%.
✔ Improved backlog prioritization, reducing time-to-market for key features by 30%.
✔ Streamlined business analysis workflows, increasing efficiency by 20%.

Product Owner | Junior Business Analyst

Boeing
09.2010 - 06.2018
  • Assisted in defining product requirements and translating them into functional specifications.
  • Managed a product backlog of features, enhancements, and bug fixes, ensuring alignment with business needs.
  • Conducted data analysis and reporting to identify key trends and inform product decisions.
  • Developed and documented process workflows, ensuring alignment with business objectives.
  • Created user stories, wireframes, and prototypes to guide the development process.
  • Facilitated communication between business stakeholders and development teams.
  • Ensured product releases met business expectations by working closely with QA teams.


Key Achievements:
✔ Played a pivotal role in the launch of a new internal platform, reducing process inefficiencies by 25%.
✔ Led stakeholder interviews to refine feature requests, ensuring product-market fit.
✔ Enhanced user story documentation, reducing development rework by 15%.

Education

Master of Science - Business Management

Wilmington University
New Castle, DE

Bachelor of Science - Business Management

Wilmington University
New Castle, DE

Skills

    ✔ Product Ownership & Roadmap Development
    ✔ Business Analysis & Requirements Gathering
    ✔ Agile (Scrum, SAFe) & Waterfall Methodologies
    ✔ Product Backlog Management & Prioritization
    ✔ User Stories, Acceptance Criteria, & Wireframes
    ✔ Data-Driven Decision Making & SQL Queries
    ✔ Stakeholder Management & Cross-Team Collaboration
    ✔ JIRA, Confluence, & Microsoft Suite

Affiliations

  • South Florida Agile Association
  • South Florida Technology Alliance (SFTA)
  • International Leadership Association

Certification

✔ Certified SAFe® Product Owner / Product Manager – Scaled Agile, Inc.
✔ Certified Scrum Master (CSM) – Scrum Alliance

Technical Proficiency

Tools & Platforms: JIRA, Confluence, Trello, Asana, Microsoft Project, Power BI
Databases & Queries: SQL, Oracle, AWS, Azure DevOps
Methodologies: Agile (Scrum, SAFe), Waterfall
Microsoft Suite: Excel, SharePoint, PowerPoint, OneDrive

Timeline

Product Owner | Business Analyst

Boeing
06.2018 - Current

Product Owner | Junior Business Analyst

Boeing
09.2010 - 06.2018

Master of Science - Business Management

Wilmington University

Bachelor of Science - Business Management

Wilmington University
Superia Ingalls