Suphamat Chongchitklang
Mobile,AL
Summary
Experienced food and beverage restaurant operation ,Upselling and promote special menu on all season, POS operation, Inventory Control, managing and staff training skill
Overview
22
22
years of professional experience
Work History
Bartender
Carnival Cruise Lines
Miami, Florida
07.2008 - 01.2022
- Mixed cocktails, beer, and wine for cruise ship lounge and bar guests.
- Checked guest identification before serving alcoholic drinks onboard.
- Tracked bar inventory and restocked supplies during busy sailing shifts.
- Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
Restaurant Supervisor
Hardrock Cafe & hotel
Pattaya, Chonburi, Thailand
03.2004 - 09.2007
- Trained servers and hosts on service standards, menu knowledge, and hospitality procedures.
- Coordinated seating, reservations, and table turnover with front-of-house team.
- Monitored POS transactions, cash handling, and bill accuracy across restaurant service.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Restaurant Hostess and waitress
Novotel Rim Pae Hotel
Rayong, Thailand
05.2001 - 03.2003
- Coordinated table assignments and wait times with service and kitchen teams
- Answered guest questions about dining options, menus, and resort services
- Communicated special requests and dietary needs to restaurant staff
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
restaurant server trainee
Fortuna Hotel
Owen Rd, Little India, Singapore
01.2000 - 07.2000
- Presented menus and explained daily specials to hotel restaurant guests.
- Took food and beverage orders accurately for dining room and banquet service.
- Managed multiple tasks simultaneously while providing excellent customer service.
Education
Higher Vocational Diploma - 2 years programs in college
International Hotel&Tourism Indrustry Management
Bangkok, Thailand10-2000
High School Diploma -
Muang Khong School
Nakhonratchasima , Thailand04-1998
Skills
- Creative mixology
- Menu knowledge
- Sales techniques
- POS management
- Inventory control
- Workflow optimization
- Team training and development
- Staff management
Timeline
Bartender
Carnival Cruise Lines
07.2008 - 01.2022
Restaurant Supervisor
Hardrock Cafe & hotel
03.2004 - 09.2007
Restaurant Hostess and waitress
Novotel Rim Pae Hotel
05.2001 - 03.2003
restaurant server trainee
Fortuna Hotel
01.2000 - 07.2000
Higher Vocational Diploma - 2 years programs in college
International Hotel&Tourism Indrustry Management
High School Diploma -
Muang Khong School