Supritam Sen
Summary
Experienced in product management leader with a proven track record of guiding AI product development from concept to launch, resulting in significant business growth. Expertise in fostering team collaboration and aligning with market trends and organizational goals. Recognized for reliability and adaptability, excelling in dynamic environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director, Product Strategy
Fidelity Center for Applied Technology
01.2022 - Current
- Led the development of a personalized financial literacy platform, leveraging multi-agent systems (MAS), NLP, and AI-powered deep dives, enhancing learning outcomes
- Pioneered Fidelity's first AI-driven digital human ambassador, powered by LLMs and multimodal AI, achieving a 50% increase in user engagement
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Director, Product Management
Fidelity Center for Applied Technology
12.2020 - 01.2022
- Led large cross-functional teams to launch & scale a workflow automation platform for citizen developers, delivering $5M cost savings annually
- Led AI-first product development, defining product vision, strategy, and roadmap for AI-powered solutions
- Established strong relationships with key stakeholders, ensuring alignment of business objectives across departments.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Senior Product Manager
Fidelity Center for Applied Technology
06.2018 - 12.2020
- Developed an AI-driven tool for 100+ Account Executives, helping them focus on high-priority opportunities. Win rate increased by 9%, driving revenue growth and efficiency.
- Secured C-level buy-in and funding for project, leading cross-functional execution across data science, UX, and engineering
- Defined product metrics and analyzed customer data, ensuring continuous AI model improvement and optimization
- Increased product adoption by identifying customer needs and developing innovative product features.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
Principal Engineer
Fidelity Investments
08.2009 - 06.2018
- Led $2M+ funding initiatives to develop and optimize a retirement calculation engine, improving client adoption
- Designed and developed dashboards and analytics tools, leveraging data insights for decision-making
- Established best practices in design methodology, resulting in increased efficiency and consistency across projects.
Education
MBA - Business Administration
Fuqua School of Business, Duke University
Durham, NC05.2015
Master of Science - Computer Science
North Carolina State University
North Carolina 05.2009
Skills
- Stakeholder Engagement
- Strategic planning
- Verbal and written communication
- Decision-making
- Creativity and innovation
Certification
- Machine Learning, Course Era
- PMC Level I
- Product Management: Building a Product Roadmap
- Machine Learning
- Writing White Papers
- Generative AI: Working with Large Language Models
- Scrum Alliance, Scrum Product Owner Certified
Timeline
Director, Product Strategy
Fidelity Center for Applied Technology
01.2022 - Current
Director, Product Management
Fidelity Center for Applied Technology
12.2020 - 01.2022
Senior Product Manager
Fidelity Center for Applied Technology
06.2018 - 12.2020
Principal Engineer
Fidelity Investments
08.2009 - 06.2018
MBA - Business Administration
Fuqua School of Business, Duke University
Master of Science - Computer Science
North Carolina State University
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