Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Supriya Donde

Spring,TX

Summary

Program leader with deep expertise in enterprise transformation, cloud platform integration, and operational modernization. Known for driving change through Agile methodologies, process re-engineering, and KPI-driven performance frameworks. Demonstrated success in managing complex technology and digital delivery initiatives that yield measurable impact. Trusted advisor to executive teams, recognized for delivering scalable, sustainable solutions that align with strategic goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Program Manager

Microsoft / Insight Global
09.2021 - 02.2025

Developed product lifecycle management strategies, supporting Microsoft Sentinel and Security Copilot rollouts.
Partnered with product managers and engineering leads to assess change readiness and adoption risks.
Created targeted training content and onboarding experiences for delivery teams on strategic customer accounts.
Analyzed workflows across product management and operational execution to enhance delivery efficiency.
Managed communication channels to reinforce stakeholder alignment and sustainment efforts.
Contributed to portfolio prioritization and roadmap alignment for strategic clarity.
Implemented governance frameworks and KPI dashboards using Agile principles and Azure DevOps for performance tracking.

Digital Transformation Program Manager

Microsoft
07.2017 - 08.2021

Spearheaded enterprise-wide cloud adoption for 230K+ users, creating scalable onboarding plans and workflows to support transformation.
Developed stakeholder engagement plans with feedback loops and metrics to enhance consensus and drive momentum across teams.
Designed enablement programs for new tools, platforms, and processes within global delivery teams.
Aligned change initiatives with enterprise goals and OKRs during strategic planning, establishing KPIs to track effectiveness.
Crafted technical and business communications that simplified complex transformation efforts for diverse stakeholders.
Delivered automated reporting frameworks and dashboards that provided insights on change adoption outcomes.
Streamlined vendor coordination and resource planning, achieving over 95% efficiency gains.
Managed multiple high-priority initiatives, balancing demands while ensuring delivery excellence.

Office 365 Solutions Architect

Estee Lauder Companies / HCL
01.2016 - 12.2016

Streamlined compliance and support readiness through governance and stakeholder collaboration during Office 365 transition.

Integrated cloud infrastructure to enhance onboarding and offboarding processes, improving workflow efficiency.

Infrastructure Operations Manager

Allergan / Actavis Plc / Forest Laboratories
01.2010 - 06.2015

Achieved 80-90% improvements in security and operational efficiency through automation and KPI tracking of global IT/OT systems.

Led e-discovery initiatives and risk mitigation strategies while integrating ROI analysis into capability roadmaps.

Optimized compliance through policy refinement and cross-functional leadership to clarify technical dependencies and strategic recommendations.

Education

Business Management -

University of Mumbai

Skills

  • Change management
  • Project management and coordination
  • Agile methodologies
  • Stakeholder engagement and communication
  • Performance metrics and KPI tracking
  • Cloud computing solutions
  • Operational efficiency strategies
  • Strategic planning and execution
  • Team collaboration and dynamics
  • Effective communication skills
  • Customer service excellence
  • Life cycle management processes
  • Scheduling and planning techniques

Certification

  • Certified SAFe 6 Agilist
  • ITIL V3
  • Change Management for Generative AI

Timeline

Senior Program Manager

Microsoft / Insight Global
09.2021 - 02.2025

Digital Transformation Program Manager

Microsoft
07.2017 - 08.2021

Office 365 Solutions Architect

Estee Lauder Companies / HCL
01.2016 - 12.2016

Infrastructure Operations Manager

Allergan / Actavis Plc / Forest Laboratories
01.2010 - 06.2015

Business Management -

University of Mumbai
Supriya Donde
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