
Program leader with deep expertise in enterprise transformation, cloud platform integration, and operational modernization. Known for driving change through Agile methodologies, process re-engineering, and KPI-driven performance frameworks. Demonstrated success in managing complex technology and digital delivery initiatives that yield measurable impact. Trusted advisor to executive teams, recognized for delivering scalable, sustainable solutions that align with strategic goals.
Developed product lifecycle management strategies, supporting Microsoft Sentinel and Security Copilot rollouts.
Partnered with product managers and engineering leads to assess change readiness and adoption risks.
Created targeted training content and onboarding experiences for delivery teams on strategic customer accounts.
Analyzed workflows across product management and operational execution to enhance delivery efficiency.
Managed communication channels to reinforce stakeholder alignment and sustainment efforts.
Contributed to portfolio prioritization and roadmap alignment for strategic clarity.
Implemented governance frameworks and KPI dashboards using Agile principles and Azure DevOps for performance tracking.
Spearheaded enterprise-wide cloud adoption for 230K+ users, creating scalable onboarding plans and workflows to support transformation.
Developed stakeholder engagement plans with feedback loops and metrics to enhance consensus and drive momentum across teams.
Designed enablement programs for new tools, platforms, and processes within global delivery teams.
Aligned change initiatives with enterprise goals and OKRs during strategic planning, establishing KPIs to track effectiveness.
Crafted technical and business communications that simplified complex transformation efforts for diverse stakeholders.
Delivered automated reporting frameworks and dashboards that provided insights on change adoption outcomes.
Streamlined vendor coordination and resource planning, achieving over 95% efficiency gains.
Managed multiple high-priority initiatives, balancing demands while ensuring delivery excellence.
Streamlined compliance and support readiness through governance and stakeholder collaboration during Office 365 transition.
Integrated cloud infrastructure to enhance onboarding and offboarding processes, improving workflow efficiency.
Achieved 80-90% improvements in security and operational efficiency through automation and KPI tracking of global IT/OT systems.
Led e-discovery initiatives and risk mitigation strategies while integrating ROI analysis into capability roadmaps.
Optimized compliance through policy refinement and cross-functional leadership to clarify technical dependencies and strategic recommendations.