Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Supriya Methari

Pittsburg,CA

Summary

Over 10+ years of experience as a professional with a Masters's degree focused in Computer Science with programming, networking, and software testing skills, including conducting manual and automated Tests.

Experience working closely with cross-functional teams, including developers, product managers, and designers, to identify defects and bugs and provide feedback to improve the product.
In-depth knowledge of Adobe AEM Target, Campaign, Scene7, Social Communities, Workfront, and AEMaaCS.

Experience with Dynamics, JIRA, Kanban, and GitHub for IT client support.

Programming experience includes Java, Python, C++, HTML, and PHP. Database knowledge includes SQL, MongoDB, and Oracle.

Detail-oriented, organized, and meticulous employee. Works at a fast pace to meet tight deadlines.

Enthusiastic team player ready to contribute to company success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Technical Software Engineer

Adobe, AEM
07.2020 - Current
  • Work with managers, peers, and Clients.
  • Performance tuning and optimization for websites
  • First point of contact for customer concerns relating to technical issues to advocate and represent their needs with internal product teams;
  • Provide timely responses and resolutions to technical and product inquiries on P1 tickets within established Service Level Agreement guidelines.
  • Record and document all issues related to customers within established process guidelines
  • Trouble-shoot and qualify cases before advancing them to Engineering Team.
  • Answer questions regarding product functionality and usage
  • Enable product features included in the contract that customers can't enable themselves through the admin console and Solve implementation problems.
  • Work on J2EE application servers, databases, and LDAP server technology.
  • Provide on-site assistance as needed to resolve product issues
  • Create product content, such as KB articles, whitepapers, and forums; and
  • Provide knowledge transfer sessions to help reduce critical issues within Adobe Experience Manager

AEM Developer

Sony PlayStation
03.2016 - 07.2020
  • Worked with project managers, peers, and business partners to scope work and produce estimates to help define deliverables and timelines
  • Build custom Components, Templates, Dialogs, and Workflow, bundles using AEM architecture (Sling, CRX, OSGI, JCR) leveraging AEM Sightly framework and developed JUnit4 Test cases.
  • Update Website to Responsive/ Touch UI Compatible for various devices from mobile to 4K.
  • Development of applications using Web Services (SOAP & REST), jQuery, MS-SQL, Oracle, and Maven technologies
  • Setup and configure Authoring and Publishing environments and replication agents.
  • Created several personalized experiences using Adobe Target Personalization as a source of user data personalized content on webpages
  • Continuous Integration and Automated test execution and building tools such as Jenkins, Hudson, Selenium, or Maven.

Software Applications Developer

StateFarm Insurance
08.2012 - 03.2016
  • Worked with business analyst in requirement phase to gather requirements and was an active member in writing Use cases
  • Perform CQ5 customization on foundation components, core CMS and workflows to extend functionalities, improve performance or fix issues on the project level.
  • Worked on streamlining the form-filling experience, extending digital experiences to documents, deployment, authoring, and management of forms assets using AEM 6.1
  • Created form and document templates that combine high-fidelity dynamic presentation with sophisticated XML data handling using Adobe LiveCycle Designer ES3 software
  • Responsible for developing, testing, and deploying custom enterprise software using Adobe LiveCycle ES2 or ES3

Graduate Assistant

Indiana State University
08.2010 - 05.2012
  • Administered coursework, graded assignments and provided constructive feedback.
  • Coordinate with faculty members to develop course syllabi and materials.
  • Documented attendance and completed assignments to maintain the entire class and student records.
  • Developed and managed organized, orderly student databases and tracking systems.

Education

Master of Science - Computer Science

Indiana State University
Terre Haute, IN
05.2012

Bachelor of Science - Computer Science

JNTU
INDIA
06.2010

Skills

  • Web Services, SOAP, REST, XML, XSLT, Web Forms, PHP
  • Language & Scripts: C, C, Java, VB 6, JavaScript, PERL Script, HTML, DHTML, CSS/CSS3, Bootstrap, JQuery, Lotus Script, SharePoint, AWT, Swings, Ajax
  • Databases: ORACLE 9i, SQL Server 2008, MS Access, MYSQL
  • Software Tools: Adobe CQ5, AEM 61,62,63, 64, and 65, AEMaaCS, Eclipse, Acrobat 9 Pro, Adobe LiveCycle Designer, Adobe Acrobat, Adobe Reader, Adobe Distiller, Adobe InDesign, Lotus Notes, MS Office, Outlook, and Visio, Jira, Git, Jenkins, Akamai, CDN, Workfront, brandportal, Adobe Campaign
  • Operating Systems: Windows, Linux, UNIX

Certification

  • Adobe Experience Manager Business Practitioner
  • Adobe Certified Expert - Adobe Experience Manager Dev/Ops Engineer

Timeline

Technical Software Engineer

Adobe, AEM
07.2020 - Current

AEM Developer

Sony PlayStation
03.2016 - 07.2020

Software Applications Developer

StateFarm Insurance
08.2012 - 03.2016

Graduate Assistant

Indiana State University
08.2010 - 05.2012

Master of Science - Computer Science

Indiana State University

Bachelor of Science - Computer Science

JNTU

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Supriya Methari