Suquisha Anderson
Indiana
Summary
Customer-oriented sales professional with 10 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
9
9
years of professional experience
Work History
Sales Representative
GEICO
07.2021 - Current
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
- Exceeded assigned sales and retention targets each quarter by upselling insurance products.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Developed appropriate quotes based on risk information.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Verizon Certified Advisor
BEST BUY
01.2018 - 01.2021
- Used knowledge of services to recommend additional products and offerings to customers.
- Explained amount for expected services and provided detailed answers to customer questions.
- Recommended additional, useful services to customers to increase overall sales.
- Welcomed incoming individuals and ascertained needs by asking open-ended questions.
- Contributed to business growth by confirming customer satisfaction with service and quality.
Lead Sales Consultant
Best Buy
01.2017 - 03.2018
- Inventory management
- Troubleshoot software and hardware issues
- Provided leadership and direction to motivate department associates.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Organized sales floor to keep products and displays presentable and in sellable condition.
Mobile Sales Consultant
Best Buy
07.2014 - 01.2017
- Communicated wireless product knowledge & contract agreements to customers
- Analyzed account data to recommend the best products and service plans
- Provided customers with information about advantages, disadvantages and differences between different mobile brands.
- Evaluated customer means and desires to help select optimal mobile products and services.
- Welcomed prospective customers and current clients and ascertained product needs.
- Established and updated accounts for business and personal use.
- Assisted customers both in person and by phone, answering questions about different products.
- Educated customers about policies, contracts and payment amounts.
Education
Bachelor of Science - Business
FULL SAIL UNIVERSITY, VALEDICTORIAN
07.2021
Skills
- Customer Service
- Attention to Detail
- Critical Thinking
- Multitasking
- Time Management
- Organizational Skills
- Problem Resolution
- Adobe Creative Cloud
- Microsoft Office & Excel
- Sales Closing
- Product and Service Knowledge
- Processing Payments
Timeline
Sales Representative
GEICO
07.2021 - Current
Verizon Certified Advisor
BEST BUY
01.2018 - 01.2021
Lead Sales Consultant
Best Buy
01.2017 - 03.2018
Mobile Sales Consultant
Best Buy
07.2014 - 01.2017
Bachelor of Science - Business
FULL SAIL UNIVERSITY, VALEDICTORIAN
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