Sura Abdulrazaq

Working from Home offering a range of facial treatments and waxing services.

• Managed all day-to-day business operations, including budget and inventory management as well as accounting services.

• Consulted with customers to assess needs and developed individualized, therapeutic skin care programs for optimal results.

• Advised clients on proper home-care regimens and recommended retail products for at-home use.

• Developed sales promotions and marketing strategies to increase sales and client retention.

• Improved client connection and retention through social media platforms and website.

Local women's clothing boutique offering maternity clothes, supplies and childcare equipment.

• Customer engagement to effectively build rapport and lasting relationships.

• Prepared merchandise for sales floor - pricing, tagging and merchandising.

• Increased retail sales through promoting relevant products and services to new and existing customers.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise

• Offered valuable input towards marketing initiatives aimed at attracting new clientele while retaining loyal customers.
• Maintained cleanliness of treatment rooms, restrooms, and common areas to uphold high standards of sanitation and professionalism.
• Ensured compliance with local health regulations by adhering to established policies and procedures.
• Collaborated with team members to create a cohesive work environment that prioritized client care.
• Handled client inquiries professionally, resolving concerns promptly to maintain satisfaction levels.
• Organized promotional materials for display within the spa facility, maximizing visibility of available offers.
• Enhanced bookings with effective scheduling and time management skills.
• Managed inventory levels of spa products to ensure adequate supplies while minimizing waste.
• Supported therapists in preparing treatment rooms, enabling efficient transitions between appointments.
• Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
• Recommended and sold spa packages and memberships based on client's preferences and needs.
• Greeted guests and escorted to correct treatment rooms.