Surafel Hailemariam

-Greet patients as they arrive.

-Transport patients to waiting area as needed.

Completes assigned cleaning tasks.

- Assist therapists with retrieving and storing equipment as needed.

- Demonstrate safe and proper infection control.

-Enforced safety procedures with all patients.

-Coordinated daily activities of patients to support them in their individual care programs.

-Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.

Provide safe,effective, and appropriate foot and hand massage.

- Offered aromatherapy as a part of massage treatments.

-Collaborated with staff Nurses and other medical professionals to provide holistic care.

-Maintained accurate and up-to-date client records.

• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Assessed medical histories and conditions of clients to determine contraindications to massage services.
• Researched new techniques to stay up to date with trends and developments in massage therapy industry.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Evaluated client conditions to recommend appropriate massage therapy methods.
• Provided clear, concise instructions to clients to prepare for massage services.
• Administered Swedish, deep tissue and sports massage techniques.
• Prepared oils and lotions for massages.
• Performed aroma therapies and specialized relaxation techniques.
• Performed sanitization tasks to keep massage environment clean and safe.

• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
• Provided clear, concise instructions to clients to prepare for massage services.
• Administered Swedish, deep tissue and sports massage techniques.
• Maintained accurate and up-to-date client records.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Maintained client treatment records and designed long-term care programs for return customers.
• Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
• Communicated with clients to discuss medical history, lifestyle and massage treatment goals.
• Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
• Educated clients on benefits of massage therapy and importance of self-care.
• Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
• Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
• Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
• Performed sanitization tasks to keep massage environment clean and safe.
• Administered Swedish, deep tissue and sports massage techniques.

• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Assessed medical histories and conditions of clients to determine contraindications to massage services.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
• Offered aromatherapy, hot stones and cupping as part of massage treatments.
• Provided clear, concise instructions to clients to prepare for massage services.
• Provided custom massage treatments to clients, tailored to individual needs and preferences.
• Educated clients on benefits of massage and recommended home care techniques.
• Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
• Administered Swedish, deep tissue and sports massage techniques.
• Prepared oils and lotions for massages.
• Performed aroma therapies and specialized relaxation techniques.
• Performed sanitization tasks to keep massage environment clean and safe.

• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Maintained client treatment records and designed long-term care programs for return customers.
• Evaluated client conditions to recommend appropriate massage therapy methods.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Provided clear, concise instructions to clients to prepare for massage services.
• Collaborated with physical therapists and other medical professionals to provide holistic care.
• Performed sanitization tasks to keep massage environment clean and safe.
• Administered Swedish, deep tissue and sports massage techniques.
• Analyzed postural assessments and range of motion.

• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Provided clear, concise instructions to clients to prepare for massage services.
• Collaborated with physical therapists and other medical professionals to provide holistic care.
• Administered Swedish, deep tissue and sports massage techniques.
• Prepared oils and lotions for massages.