Suraiya Shaikh
Allen,TX
Summary
Hardworking, organized and passionate job seeker with strong organizational skills eager to secure management position. Ready to help team achieve company goals with a positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bookkeeping Assistant
Zeag Wholesale
02.2022 - 05.2022
- Streamlined bookkeeping processes by implementing efficient accounting software and procedures.
- Achieved a 99.5% accuracy rate in data entry, ensuring precise recording of financial transaction.
- Reduced errors in financial records by 30% by implementing double-checking procedures for all entries.
- Processed an average of 500 financial transactions per week, maintaining up-to-date and organized records.
- Reduced the time needed to reconcile accounts by 20% by streamlining data entry processes and using automated tools.
- Identified and corrected billing errors, resulting in a savings of $5,000 for the company over six months.
- Reduced late payment penalties by 15% by ensuring timely processing of invoices and payments.
- Improved monthly financial reporting efficiency by 25% by automating routine tasks and standardizing report formats.
- Generated accurate financial reports within 48 hours of the month-end-close, speeding up decision-making processes.
- Assisted in a successful audit with zero discrepancies, ensuring compliances with all relevant accounting standards.
- Maintained 100% compliance with regulatory requirements by consistently adhering to established bookkeeping practices.
- Successfully reconciled discrepancies in bank statements within 24 hours, maintaining accurate and up-to-date financial records.
- Reduced the time to complete bank reconciliations by 30% through the use of accounting software.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Supported the development of accurate budgets by providing detailed expense tracking and analysis.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Assisted in the preparation of accurate financial statements for management review and decision making.
- Enhanced team productivity through effective collaboration on various bookkeeping projects.
- Increased efficiency in accounts payable processing through diligent invoice verification and approval procedures.
- Managed vendor relationships effectively by processing payments on time, resolving disputes promptly, and negotiating favorable payment terms when necessary.
- Maintained inventory of office supplies and placed orders.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
- Collaborated closely with senior bookkeepers to complete complex tasks efficiently while meeting deadlines consistently.
Cashier Manager
Qwik Serve Inc.
12.2019 - 01.2021
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Boosted daily sales by 15 % through improved cashier efficiency and customer service.
- Increased average transaction value by 10% by training cashiers on upselling techniques.
- Reduced average customer wait time by 25% by optimizing efficient checkout processes.
- Reduced cash discrepancies by 40% through consistently monitoring cash registers and conducting periodic audits.
- Improved employee retention through robust training programs and ongoing performance evaluations.
- Achieved a 20% improvement in customer satisfaction scores by ensuring cashiers were trained in effective communication and problem-solving.
- Cut operational costs by 12% by optimizing shift schedules and reducing overtime through better workload management.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Developed cashier schedules to maintain adequate staffing levels during peak hours, maximizing efficiency of operations.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
- Led regular team meetings to discuss operational updates, address concerns, and recognize outstanding performance among staff members.
- Collected valuable feedback from customers regarding their shopping experience, identifying areas for improvement and implementing necessary changes to enhance overall satisfaction.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored areas for security issues and safety hazards.
- Designed weekly sales promotions to attract new and repeat customers and increase sales.
- Prepared weekly payroll and verified accuracy with cashiers to remain compliant with labor laws.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cashier
E&E Sajan
08.2018 - 11.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to a 12% increase in weekly sales by effectively promoting store specials and upselling products at checkout.
- Boosted add-on sales by 8% by recommending complementary products to customers.
- Streamlined checkout process for increased efficiency and reduced waiting times by 15%.
- Decreased average transaction time by 20% by mastering the POS system and maintaining a steady workflow during peak hours.
- Maintained 99% accuracy rate in cash handling and end-of-shift balancing, reducing discrepancies and minimizing losses.
- Processed an average of 150 transactions per shift, contributing to the store's overall productivity.
- Reduced misprints and voided transaction by 30% through careful handling and proper use of POS system.
- Increased customer loyalty program sign-ups by 20% by effectively explaining the benefits and assisting with the registration process.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced team collaboration, conducting weekly meetings to address challenges and share best practices.
- Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
Education
Associate of Arts - Accounting
Collin County Community College District
Plano, TX05.2017
Bachelor of Accountancy - Accounting
Magadh University
Bihar, India04.2008
High School Diploma -
Zenith High School
Gujarat, India03.2005
Skills
- Leadership skills
- Proficiency in Microsoft office, Excel and powerpoint
- Payment Calculation
- Client Billing
- Data Inputting
- Customer Relations
- Administrative Support
- Quickbooks
- Problem Solving
- Adaptability and Flexibility
- Data Entry Accuracy
- General Ledger Maintenance
- Time Management
- Attention to Detail
- Vendor Record Management
- Financial Recordkeeping
- Accounts Payable
- Purchase Orders
- Accounts Receivable
- Working with cash register
- Teamwork Abilities
- Critical Thinking
- General Ledger Management
Certification
- Certified Bookkeeper, Udemy
- Certified Web developer, Aptech
Languages
English
Full Professional
Hindi
Native or Bilingual
Spanish
Elementary
Gujarati
Full Professional
Arabic
Elementary
Voluntary Work
Habitat for Humanity
Timeline
Bookkeeping Assistant
Zeag Wholesale
02.2022 - 05.2022
Cashier Manager
Qwik Serve Inc.
12.2019 - 01.2021
Cashier
E&E Sajan
08.2018 - 11.2019
Associate of Arts - Accounting
Collin County Community College District
Bachelor of Accountancy - Accounting
Magadh University
High School Diploma -
Zenith High School
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