Suraj Bhandari
Fort Worth,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
IAS Texas Investment INC
12.2019 - Current
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Manager on Duty
Chilly Mart
12.2016 - 05.2019
- Reduced operational costs through comprehensive process improvement and resource management.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Evaluated employee performance fairly during annual reviews using measurable criteria based on job responsibilities.
- Trained employees in essential job functions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Conducted routine inspections to check quality and compliance with established specifications.
Cashier
Berkman Food Mart
05.2014 - 12.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Journalism
Tribhuvan University
Butwal12.2013
Skills
- Analytical Thinking
- Customer Service
- Microsoft Office Suite
- Time Management
- Inventory Control
- Data Entry
- Inventory Management
- Bookkeeping
- Report Preparation
- Microsoft Office
Timeline
Supervisor of Operations
IAS Texas Investment INC
12.2019 - Current
Manager on Duty
Chilly Mart
12.2016 - 05.2019
Cashier
Berkman Food Mart
05.2014 - 12.2016
Bachelor of Arts - Journalism
Tribhuvan University