Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Suraj Nayak

Mumbai,Maharashtra

Summary

Accomplished manager with a proven track record of leading successful teams and driving exceptional results. Skilled in team leadership, planning, and organizational strategies that have consistently delivered seamless customer experiences. Recognized as a dedicated trainer and mentor, empowering employees to independently handle daily functions with confidence. Thrives on leveraging people and sales skills to contribute to responsible brands. Played an integral role in three start-up teams at Royal Caribbean, including the largest ships in the fleet (Symphony & Wonder OTS). Demonstrated expertise as the photo manager of the UWC team on Serenade OTS, consistently achieving record-breaking revenue across various ships in RCCL. Additionally, excelled as a wedding coordinator, surpassing revenue targets by over 100% on multiple occasions, including my current ship Serenade OTS.

Overview

6
6
years of professional experience

Work History

Photo Manager

Royal Caribbean International
12.2022 - Current
  • Researched emerging trends in photography technology equipment adoption as part of ongoing commitment towards staying current in professional field.
  • Boosted team morale by implementing recognition programs that acknowledged outstanding employee contributions.
  • Maintained open lines of communication among internal departments to ensure alignment on project goals and expectations.
  • Identified opportunities to expand service offerings, driving revenue growth while diversifying client base.
  • Conducted regular performance reviews, identifying areas for improvement and providing constructive feedback to employees.
  • Complied with industry regulations regarding copyright laws by diligently tracking image usage rights agreements.

Assistant Photo Manager

Royal Caribbean Intl
01.2019 - 12.2022
  • Prepares financial reports for store and inventory for submission - Participates in testing, and training new employees.
  • Helped clients on floor - provided and suggested finest type of merchandise to acquire.
  • To enhance team agility and performance, existing RCI photo department employees received cross-training. Through account development, connections with buyers and employees were built and maintained.
  • Acknowledged employee submissions for routine payroll.
  • Compiled data highlighting important indicators to provide information, detect patterns, and find ways to improve gallery performance.




Education

Royal Caribbean

Bachelor of Science - Chemistry

Mithibai College
Mumbai
2017

Diploma - fashion photography

National Institute of Photography
Mumbai
2017

Skills

  • CORE SKILLS:
  • People Leadership
  • In-Store Marketing Techniques
  • Administration
  • Sales Experience
  • High Communication Skills
  • Organization
  • Customer Service
  • Flexible and Adaptable
  • Active Listening
  • Collaboration
  • Microsoft Office
  • Data Entry

Accomplishments

  • Employee & Leader of the Month nominations on Multiple occasions on various ships across the fleet.
  • Developed marketing strategies that increased revenue and led to a 372 % rise on 80's charter cruise ( Explorer OTS 2019). I've also successfully orchestrated charter cruises with significant revenue on multiple occasions.
  • Occasionally taken on the role of wedding coordinator, with the successfully hitting revenue & NPS targets on more than 13 occasions with last 2 years

Timeline

Photo Manager

Royal Caribbean International
12.2022 - Current

Assistant Photo Manager

Royal Caribbean Intl
01.2019 - 12.2022

Royal Caribbean

Bachelor of Science - Chemistry

Mithibai College

Diploma - fashion photography

National Institute of Photography

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Suraj Nayak